• Install and Configure Systems: 
  • Set up and configure PCs and software components to ensure optimal usability. 
• Troubleshoot and Repair: 
  • Diagnose and resolve hardware and software issues; repair or replace damaged hardware as needed.
• User Profile Management:
  • Create and manage employee profiles on PCs and networks. 
• Server Support: 
  • Provide support and maintenance for servers, both online and offline.

• System Upgrades: 
  • Upgrade systems and software to ensure compatibility across all computers. 
• Security Management 
  • Install and update antivirus software to maintain user-level security.
• Software and Hardware Testing: 
  • Evaluate and test new software and hardware to ensure performance and compatibility. 
• User Support: 
  • Act as the first point of contact for error reporting and provide technical support to users. 
• Department Collaboration: 
  • Foster positive relationships with all departments and colleagues to facilitate smooth IT operations. 
• Reporting 
  • Report directly to the IT Manager on various IT support activities and issues.
• Back-up Operations 
  • Conduct daily backup operations to safeguard data 
• Technical Documentation 
  • Manage and maintain technical documentation related to IT systems and processes. 
• Printer Maintenance
  • Set up, maintain, and troubleshoot printers to ensure efficient operation. 

QUALIFICATIONS & EXPERIENCE

• IT-Related Qualification: Degree or certification in IT.
• Certifications: A+, N+, MCSE.
• Technical Knowledge:
  • Basic knowledge of Windows Server, Active Directory, DHCP, DNS.
  • Network printer knowledge.
  • Advanced proficiency in Microsoft Office and other day-to-day software.
• Experience: 3-5 years in a similar role, working with environments of 20+ PCs.
• Transport: Own transport required.
• Proficiency: Advanced skills in Microsoft Office.
• Knowledge:
  • Essential: Microsoft Server and Desktop software.
  • Advantageous: Linux OS.

CONSENT:
By submitting your information and application you hereby confirm:

• That you have no objection to us retaining your personal information in our database for future matching/ POPI Policy.
• That the information you have provided to us is true, correct, and up to date.

PLEASE NOTE:
Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within seven days, please consider your application unsuccessful.