Menu Close

Johannesburg: Account Manager posted by Ad Talent Africa

Johannesburg: Account Manager posted by Ad Talent Africa

Posted on 2025-05-22 00:00:00

Employer Ad Talent Africa
Category Software Engineer
Location Gauteng  / Johannesburg

Job Summary

A software development company is looking for an experienced Account Manager to join their team.

Key deliverables
Ensure client is sufficiently enabled to maximise solution utilisation
Ensure client is satisfied with services received and drive improvements on areas where dissatisfied
Effectively partner with the rest of the services team to ensure the overall teams success
Effectively partner with the business development manager team to ensure optimization opportunities are realized
Develop and maintain excellent product knowledge to ensure the benefits and value of all products are understood, communicated and ultimately well represented in the market
Act as the main point of contact in all matters relating to client concerns and needs
Build and strengthen client relationships to achieve long-term partnerships
Maintain accurate client records, keeping track of any contract updates and renewals
Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
Take inquiries and requests from customers and address their needs
Stay on top of accounts, making sure theyre receiving services that are within their budget and meeting their needs
Meet regularly with other members of the team to discuss progress and find new ways to improve business
Generate progress reports to give to clients and higher-ups within the organisation
Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Technical knowledge, skills and abilities
Management of customer communications
Understanding of Internal Audit and Risk Management
Problem solving skills and ability to deal with potentially difficult clients
Mature individual with high level of emotional intelligence
Proven track record of meeting or exceeding quotas and receiving positive customer feedback
Proficiency with common customer success and customer relationship management software, such as Salesforce

Behavioural, soft competencies and skills
On the ball
Highly accurate
Strong communicator
Sense of humour
Accountability
Detail-orientated
Driven
Financially literate
Success-orientated

Education and qualifications
Matric certificate
Completed Business Degree / similar is highly preferable

Details of experience
Proven work experience as an Account Manager or Key Account Manager focusing on the African Market
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including executive and C-level
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills

View Job  Johannesburg: External Sales Representative posted by Midvaal Recruitment

What would make the candidate successful in the role?
Must have strong interpersonal skills
Be self-motivated and a collaborative team player
Should have an inherent desire to succeed and exceed the goals and targets you and the business have set
Be DRIVEN
Accuracy, leadership, results orientation, accountability, humour and Integrity

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Johannesburg, Gauteng

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Johannesburg: Sage Consultant – Urgently needed posted by JobCrystal

A business offering bespoke system development, integration and customisation, expert training, and professional support is looking for a Sage Consultant in...


View Job
Sage Consultant – Urgently needed

Johannesburg: Junior TAX Accountant (JB5147) posted by Kontak Recruitment

Junior TAX Accountant JB5147 Rosebank, Gauteng R18 000 to R22 000 a month CTCPermanentA well-established accounting and financial services firm is looking...


View Job
Junior TAX Accountant (JB5147)

Johannesburg: Tutor – Urgently needed posted by Phenom Edge Tutoring

Were seeking passionate tutors to teach small groups max 15 learners in Mathematics, Mathematics Literacy, Physical Science, Life Sciences, English,...


View Job
Tutor – Urgently needed

Johannesburg City: Bursary & Private Accounts Manager posted by CV Desk

Position Bursary Private Accounts ManagerLocation BraamfonteinDepartment Student DepartmentReporting to National Leasing Receivables ManagerBasic salary...

View Job  Johannesburg: Estimator (SMPP Power Projects)

View Job
Bursary & Private Accounts Manager

Johannesburg: Inventory & Admin Clerk (JB5159) posted by Kontak Recruitment

Inventory Admin Clerk JB5159Crown Mines, JohannesburgR 6500.00 negotiable after 3-month probationDuration PermanentA growing business in Crown Mines is...


View Job
Inventory & Admin Clerk (JB5159)

Johannesburg: External Sales Representative (JB5158) posted by Kontak Recruitment

External Sales Representative JB5158Crown Mines, JohannesburgCompensation R15 000 basic, plus comm, fuel and cell allowanceCategory SalesDrive external...


View Job
External Sales Representative (JB5158)

Johannesburg: Production Manager (JB5149) posted by Kontak Recruitment

Production Manager JB5149 Chloorkop, Gauteng R500 000 to R600 000 Annually CTCPermanentA well-established manufacturing company specializing in precision...


View Job
Production Manager (JB5149)

Johannesburg: Operations Manager – Retirement Centre (JB5157) posted by Kontak Recruitment

Operations Manager Retirement Centre JB5157 Florida , GautengR40 000 per month including benefitsDuration Permanent Our client, a well-established...


View Job
Operations Manager – Retirement Centre (JB5157)

Johannesburg: Operations Manager – Retirement Community (JB5156) posted by Kontak Recruitment

Operations Manager Retirement Community JB5156 Krugersdorp, GautengR65 000 per month including benefitsDuration Permanent Our client, a well-established...


View Job
Operations Manager – Retirement Community (JB5156)

Johannesburg City: Facilities Officer posted by The Individual Touch CC

The purpose of a Facilities Officer is to ensure the safety and functionality of a building and its surroundings. They are responsible for meeting health...


View Job
Facilities Officer

Johannesburg: Sales – Financial advisor posted by MSECTO FINANCIAL SERVICES

Join Our Winning Team of Financial Advisors at Libertys Eastgate Franchise!Are you a results-driven financial advisor ready to elevate your career? Msecto,...


View Job
Sales – Financial advisor

Johannesburg South: Electrician – Urgently needed posted by Top Notch HR Solutions

Location Selby, JohannesburgStarting date ASAPJob SummaryInstall, maintain, and repair electrical systems, including wiring, circuits, and electrical...


View Job
Electrician – Urgently needed

Johannesburg South: Welder – Urgently needed posted by Top Notch HR Solutions

Job Title WelderLocation Selby, JohannesburgNB ONLY SOUTH AFRICAN NATIONALS NEED APPLY.Starting date ASAPJob SummaryJoin metal parts together using heat and...

View Job  Johannesburg: Finance Manager posted by Ad Talent Africa

View Job
Welder – Urgently needed

Johannesburg South: Mechanic – Urgently needed posted by Top Notch HR Solutions

Job Title MechanicLocation Selby JohannesburgNB ONLY SOUTH AFRICAN NATIONALS NEED APPLY.Starting date ASAPSalary Range- Junior Mechanic 0-2 years of...


View Job
Mechanic – Urgently needed

Johannesburg South: Caster – Urgently needed posted by Top Notch HR Solutions

Job Title CasterLocation Selby JohannesburgJunior Caster R8000 R12000 per monthExperienced Caster 1-3 years R12000- R18000 per monthSenior Caster 3 years...


View Job
Caster – Urgently needed

Johannesburg City: Lathe Turner – 2 – 4m lathe operator posted by Cemo Pumps

Lathe OperatorAdvantageous if able to use vertical or horizontal boring mill.Lathes vary from 1.5m to 4m.Sleeves and shafts in pump manufacturing.


View Job
Lathe Turner – 2 – 4m lathe operator

Johannesburg: Regional Occupational Health Nurse Manager posted by Workforce Healthcare

Bachelors degree or certificate in Occupational Health NursingRegistered with South African Nursing Counsel SANCSouth African Society of Occupational Health...


View Job
Regional Occupational Health Nurse Manager

Johannesburg: New Vehicle Sales Executive posted by Intercon Recruitment

Premium brand dealership in Fourways, Johannesburg is looking for an experienced New Vehicle Sales Executive with previous Motor Dealership New Vehicle...


View Job
New Vehicle Sales Executive

Johannesburg City: Plumber / Driver posted by Nivroc Building Contractors

Building maintenance company seeking a Plumber Driver.Must have South African drivers license with a minimum of 5years of driving experience. Must be an...


View Job
Plumber / Driver

Johannesburg North: Sales Associates posted by GLOBAL GROWTH

As a sales associate at our stores, youll assist customers in finding fashionable clothing, providing exceptional services and helping them open accounts....


View Job
Sales Associates

Johannesburg North: Community Representatives – 5 Year Contract posted by Cosmic Souls Foundation

We are looking for people that are passionate about community development. Key responsibilities are driving social development programs and ensuring that...


View Job
Community Representatives – 5 Year Contract

Johannesburg: Resource Development Officer posted by CCA Recruitment & Consulting

The ideal candidate for this role will possess the following skill sets A proactive fundraiser who is skilled at identifying, researching, and engaging...


View Job
Resource Development Officer

Johannesburg: Administration & Recruitment Intern posted by Hope Foundation SA

Aetherbloom seeks a detail-oriented intern to support admin, recruitment, and social media tasks. Must be fluent in English written spoken, well-organised,...


View Job
Administration & Recruitment Intern

Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa, Software Engineer

More Jobs in Your Area