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Johannesburg: Administrator : It Support posted by Salt Employee Benefits

Administrator : It Support

Posted on 2025-04-09

Employer Salt Employee Benefits
Salary 0
Category Administration Pa Secretary
Location Gauteng  /  Johannesburg

Job Summary

Purpose of role

  • The position is responsible for the monitoring, administration and reporting on the various activities and processes in the IT department and its service providers.
  • The duties include liaising with internal and external stakeholders.
  • Perform quality assurance based on the specialized requirements of the role.
  • Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeously
  • Engage in a professional manner whether it be verbal or face to face
  • Have the ability to communicate via different communication channels
  • Ensure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)
  • Be a strong team player
  • Have both industry knowledge and experience
  • Ensure that the role is carried out with the relevant accuracy, attention to detail and following instructions.
  • Ensure that judgement and attention to detail is applied to the role
  • Ensure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.
  • Strong interpersonal skills as cross team collaboration is required.
  • Have the ability to innovate in the role
  • Quality of work should be thorough
  • Conscious of the abuse of company resources

Responsibilities

  • Administer, monitor and report on:
  • Administer, Monitor and report on requests from and to Service Providers
  • Monitor and report on Desktop support cases
  • Administer, monitor and report on Procurements
  • Administer, monitor and report on the offices physical security systems (What are they supposed to do here?)
  • Internal audits of hardware and software
  • Assist with external ICT audits
  • Document, implement and maintain processes with service providers according to SLAs
  • Document, implement and maintain inter-departmental processes

REPORTING

  • Prepare monthly and ad hoc reports as and when requested

QUERY RESOLUTION

  • Attend to queries or inquiries within the required timelines
  • Provide assistance to internal clients and service providers where necessary

INNOVATIVE & TEAM PLAYER

  • Be able to work independently with minimal supervision
  • Build and maintain supportive relationships both internally and externally

RELATIONSHIP MANAGEMENT

  • Build and maintain positive relationships with all clients and service providers
  • Build and maintain supportive relationships with teams internally
  • Ensure that all communication sent internally and externally is dealt with professionally

TIME MANAGEMENT

  • Devote the whole of your time, attention and abilities during working hours to the discharge
  • Meet production standards in terms of quantity and quality.
  • Manage work outflow timeously

Qualifications

  • Matric
  • 2+ years experience in Administration, preferable in an IT environment

Characteristics / Skills required

  • High level of attention to detail
  • Ability to work with limited supervision
  • Solutions orientated
  • Quick learner
  • Team player
View Job  Johannesburg: Audit Supervisor posted by Goldman Tech

Administrator : It Support position available in Gauteng, Johannesburg. This job position was posted by Salt Employee Benefits. The job has been posted as a char8000 ad on 2025-04-09 at 13:35:52 in the Administration Pa Secretary category

Click Go Apply to apply online!


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Posted in Jobs in Gauteng, Jobs in Johannesburg

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Johannesburg: Administrator : It Support posted by Salt Employee Benefits

Administrator : It Support

Posted on 2025-04-09

Employer Salt Employee Benefits
Salary 0
Category It Computer
Location Gauteng  /  Johannesburg

Job Summary

The incumbent will be responsible for monitoring, administrating and reporting on various activities and processes in the IT department and its service providers. The duties will include liaising with internal and external stakeholders, performing quality assurance based on the specialized requirements of the role. They should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeously. Engage in a professional manner whether it be verbal or face to face and have the ability to communicate via different communication channels. Always ensure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company).

Responsibilities:

Administer, monitor and report on:

  • Administer, Monitor and report on requests from and to Service Providers.
  • Monitor and report on Desktop support cases.
  • Administer, monitor and report on Procurements.
  • Administer, monitor and report on the offices physical security systems (What are they supposed to do here?).
  • Internal audits of hardware and software.
  • Assist with external ICT audits.
  • Document, implement and maintain processes with service providers according to SLAs.
  • Document, implement and maintain inter-departmental processes.

REPORTING

  • Prepare monthly and ad hoc reports as and when requested.

QUERY RESOLUTION

  • Attend to queries or inquiries within the required timelines.
  • Provide assistance to internal clients and service providers where necessary.

INNOVATIVE & TEAM PLAYER

  • Be able to work independently with minimal supervision.
  • Build and maintain supportive relationships both internally and externally.
  • Build and maintain positive relationships with all clients and service providers.

TIME MANAGEMENT

  • Devote the whole of your time, attention and abilities
  • Ensure that all communication sent internally and externally is dealt with professionally
  • during working hours to the discharge of your duties.
  • Meet production standards in terms of quantity and quality.
  • Manage work outflow timeously

Required Knowledge:

  • Be a strong team player
  • Have both industry knowledge and experience
  • Ensure that the role is carried out with the relevant accuracy, attention to detail and following instructions.
  • Ensure that judgement and attention to detail is applied to the role
  • Ensure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.
  • Strong interpersonal skills as cross team collaboration is required.
  • Have the ability to innovate in the role
  • Quality of work should be thorough
  • Conscious of the abuse of company resources

Required Qualifications:

  • Matric
  • 2+ years experience in Administration, preferable in an IT environment

Administrator : It Support position available in Gauteng, Johannesburg. This job position was posted by Salt Employee Benefits. The job has been posted as a premium ad on 2025-04-09 at 13:33:35 in the It Computer category

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Click Go Apply to apply online!


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Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

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