Johannesburg: Business Analyst – Commercial Insurance

Duties & Responsibilities: Collaborate with business stakeholders to gather, analyze, and document business requirements Design and optimize business processes, workflows, and operating models using BPMN standards Partner with business and technology teams to ensure seamless alignment between requirements and solutions Support initiatives in the commercial insurance domain, including underwriting, policy administration, claims, and related processes Conduct gap analysis, impact assessments, and feasibility studies for process improvements and system enhancements Translate complex business needs into clear functional and non-functional requirements Facilitate workshops, stakeholder discussions, and requirements walk through Ensure solutions are aligned with organizational goals, compliance needs, and best practices Provide support during testing, validation, and implementation phases