Job Description
A fast-paced fintech environment is seeking an experienced Business Analyst to bridge the gap between business needs and technical solutions. This intermediate to senior role is ideal for someone with a strong background in financial services or technology-driven companies, and a passion for driving clarity, alignment, and innovation.
Key Responsibilities:
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Gather, analyse, and document business requirements
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Draft Business Requirements Specifications, Technical Specs, User Manuals, and User Journeys
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Facilitate workshops and stakeholder meetings to elicit and align requirements
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Translate business needs into functional and non-functional requirements
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Support QA and UAT processes by validating requirements and test cases
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Assist in designing and optimising business processes and systems
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Ensure traceability of requirements throughout the project lifecycle
Required Skills and Competencies:
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Excellent analytical and problem-solving skills
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Strong communication and stakeholder engagement abilities
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Proficiency in tools such as JIRA, Visio, Figma, or similar
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Ability to manage multiple priorities independently
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Comfortable in high-pressure, agile, and innovation-driven environments
Qualifications and Experience:
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Matric and a relevant bachelor’s degree (Information Systems, Business Analysis, Computer Science, Finance)
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510 years of relevant experience, with at least 5 years as a Business Analyst
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Business Analysis certification (CBAP, PMI-PBA, or similar) is advantageous
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Experience in fintech, banking, or financial services is highly desirable
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Strong understanding of payment systems, digital platforms, and API integrations is a plus
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