Johannesburg: Credit Vetting Manager

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Job Summary

My client is seeking a dynamic Credit Vetting Manager to lead their credit vetting team, uphold their rigorous standards, and drive continuous improvement in their credit processes. This is a fully remote position. Key

Responsibilities:

Manage the Credit Vetting Process: Oversee the entire credit vetting process, ensuring efficient and thorough evaluations. Staff Management: Lead, mentor, and support the credit vetting team, providing clear direction and development opportunities. Policy Formulation and Implementation: Assist in developing and consistently applying the credit vetting policy, with the discernment to make exceptions when necessary. Hands-On Management: Actively manage tickets and queues, ensuring timely and effective resolution of issues. Handle Escalations: Serve as the primary contact for escalated cases and complex queries, providing expert guidance and solutions. Policy and Procedure Compliance: Implement and maintain all department-specific policies and procedures, ensuring adherence to regulatory requirements. Reporting: Generate and analyze regular reports on collections, staff performance, and departmental activities. Customer Service: Maintain high standards of customer service, balancing firm policy application with empathy and understanding. Stakeholder Relationships: Develop and nurture relationships with internal and external stakeholders to facilitate smooth operations and support business goals. Team Development: Ensure the team has the necessary skills, training, and resources to perform effectively. Planning and Scheduling: Create and manage schedules, prioritize tasks, and develop strategic plans to meet organizational objectives. Emergency Response: Allocate resources and direct actions in emergencies or unexpected situations, ensuring continuity and efficiency. Supervision and Evaluation: Supervise staff performance, conduct evaluations, and provide feedback to foster continuous improvement. Motivation and Development: Inspire and motivate team members, fostering a collaborative and productive work environment. Discipline and Dispute Resolution: Address disciplinary issues and grievances with fairness and firmness, maintaining a professional and respectful work environment. Liaison and Coordination: Work closely with other departments to coordinate activities, share information, and achieve common goals. Continuous Improvement: Identify opportunities for process enhancements and implement changes to improve efficiency and effectiveness. Qualification and Skills Required: Diploma or Degree in Credit Management or Finance Related 5 years proven experience in credit vetting or a related field. Ability to make informed decisions under pressure. Proficiency in using credit vetting software and tools. Knowledge of relevant regulations and compliance requirements. Strong analytical and problem-solving abilities.

Credit Vetting Manager position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2024-07-04 in the Accounting Finance category

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