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Johannesburg: Customer Fulfilment Coordinator – Urgent Placement posted by The Bespoke Amenities Co

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Job Description

Location: Kya SandReports To: Sales and Services Director About Us:The Bespoke Amenities Co. is a fast-moving, client-focused company where exceptional service is our marketing. Every order we manage, every client we serve, and every delivery we make reflects our commitment to excellence. We are looking for a Customer Fulfilment Coordinator who thrives on owning processes, solving problems, and ensuring our clients receive everything they deserve on time, every time.The Role:As a Customer Fulfilment Coordinator, you will own the end-to-end journey of client orders. From capturing orders to coordinating manufacturing, tracking stock, and scheduling deliveries, you will ensure that client expectations are consistently met. You will work closely with internal teams while maintaining professional communication with clients, proactively identifying challenges, and resolving them to keep operations running smoothly.This role is ideal for someone who enjoys responsibility, thrives under pressure, and takes pride in owning critical processes that directly impact client satisfaction and company performance.Key Responsibilities:Own the full lifecycle of client orders, from receipt to delivery.Coordinate with manufacturing, logistics, and warehouse teams to ensure deadlines are met.Monitor stock levels and 48-hour delivery targets, resolving issues proactively.Communicate professionally with clients via phone and email, managing expectations and satisfaction.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Client Services/Sales Support Jobs in Gauteng

In Gauteng, South Africa, the client services and sales support sector is a common field with a steady demand for professionals who can provide exceptional customer service and administrative support to businesses. Typically, this industry is characterized by a mix of freelance and in-house roles, with many opportunities available across various sectors.

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Salary ranges for client services and sales support positions in Gauteng are generally broad, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R400 000 to R600 000 per annum, although this can vary widely. More experienced professionals can expect salaries ranging from R800 000 to R1,200 000 per annum or more. However, it is essential to note that these figures are only general guidelines and may not reflect actual salaries for specific companies or roles.

Common skills required for client services and sales support roles include excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office applications, strong organisational and time management skills, and often, knowledge of CRM software and other industry-specific tools. Typically, candidates with experience in customer-facing roles or administrative positions tend to be well-suited for these types of jobs.

Many industries commonly employ client services and sales support staff, including financial services sector, technology industry, manufacturing sector, and more. These professionals may provide support to sales teams, manage customer relationships, and assist with administrative tasks such as data entry and record-keeping.

In terms of career development, client services and sales support roles can serve as a stepping stone for those looking to transition into more senior positions or pursue related careers in human resources, marketing, or business development. Typically, professionals who excel in these roles may be considered for promotions or transfer opportunities within their current organisation.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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