Key Responsibilities: Accurately and efficiently manage all administrative duties of the Front Office. Ensure excellent customer service levels are maintained across systems, loyalty programmes, reservations, and forward bookings. Build and maintain a positive work environment where staff are fully trained, supportive of each other, and competent. Work independently or as part of a team to deliver high-quality service standards. Minimum Requirements: Matric (NQF 4) or equivalent. Good numeracy, verbal, and written English skills (NQF 4). Diploma in Hotel / Tourism Management or equivalent. At least 2 years experience as a receptionist or in a front office role. Why Join Us? Be part of a supportive and professional team in a leading hospitality and gaming environment. Opportunities for career growth and development. 📩