Job Description
About the Role
We are seeking a highly skilled and motivated Credit and Collections Functional Consultant to join our team to provide expertise in the implementation, customization, and support of credit and collections software solutions.
Key Responsibilities
- Provide expertise in the implementation, customization, and support of credit and collections software solutions.
- Engage with customers to review and analyse their requirements, determine operational objectives and document the business requirement specifications.
- Scope the solution and translate the business requirements into detailed functional specifications indicating software development and configuration requirements, inclusive of workflow diagrams.
- Facilitate and conduct walk-throughs of the requirement specification with the customer and development team.
- Configure and/or perform a comprehensive quality assessment of the solution.
- Provide input into effort estimates and test scenarios for QA testing.
- Provide day-to-day functional support.
Requirements
- 7 – 10 years of experience in the IT environment
- Financial services industry knowledge
- Ability to effectively communicate with customers to understand their business requirements
- AWS knowledge
- Complete understanding of the SDLC (Software Development Life Cycle)
- Debt collection processes
- Excellent analytical skills
- Excellent problem-solving skills
- Familiarity with Agile methodology
- Proficiency in Google Suite, JIRA, SAP SOLMAN (Solution Manager), and other relevant software applications
- Strong understanding of application development
- Understanding of relational database and client-server concepts
Qualifications
Relevant financial tertiary qualification
Soft Skills
- High level of English proficiency (verbal and written)
- Strong presentation skills
- Conceptual thinker with logical and critical problem-solving style and approach
- Attention to detail and accuracy in data entry, record-keeping, and document preparation
- Ability to work independently with minimal supervision and collaborate effectively in a team environment
- Ability to multitask, be flexible, and have the ability to prioritise with a sense of urgency and work under pressure to tight deadlines, which includes the possibility of working over weekends and outside of office hours
- Customer service-oriented
- Strong sense of ownership and accountability
- Ability to work within a team and independently
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Retail Jobs in Gauteng
The retail sector in Gauteng is experiencing steady growth, with the demand for skilled professionals driving employment opportunities in various roles. Typically, this includes positions such as visual merchandising assistants, store managers, and logistics coordinators, among others. These careers often require individuals to be adaptable, flexible, and able to work in fast-paced environments.
When it comes to salaries, broad ranges can vary greatly depending on factors such as experience, company size, and industry sector. Typically, salaries for retail professionals in Gauteng generally fall within the following ranges: R40 000 – R80 000 per annum for entry-level positions, with more senior roles commanding salaries ranging from R80 000 – R150 000 per annum or more, depending on individual performance and qualifications.
Common skills required for other retail positions include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Typically, individuals in these roles also need to be proficient in Microsoft Office software, have basic computer literacy, and be able to lift heavy objects when necessary. Additionally, many employers place a high value on candidates who are customer-focused, flexible, and willing to learn and take on new challenges.
The retail industry sector commonly employs professionals in various roles, including financial services, technology, manufacturing, and e-commerce. These careers often involve working with data, managing inventory, and maintaining a clean and welcoming store environment for customers. Generally, individuals seeking employment in these sectors will need to have a solid understanding of the relevant industry and be able to apply their skills in a practical setting.
For career development, many retail professionals can expect opportunities for growth and advancement within their current organisation or by moving into new roles within related industries. Typically, this may involve completing additional training or education, gaining experience in leadership or management positions, or taking on special projects that showcase one’s skills and abilities.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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