Johannesburg: Host Car Sales

NON-NEGOTIABLE REQUIREMENTS Grade 12 (Matric) or equivalent NQF4 qualification. Strong customer service and communication skills, with proven experience in a customer-servicedriven environment. Proficiency in Microsoft Office and general computer navigation. A valid drivers licence. Willingness to work overtime and weekends as required by the business. Will also count highly in your favour if you have Previous experience in the automotive industry (dealership, car rental, or related environment). Familiarity with CRM or customer management systems. Sales experience, or experience with up-selling of products or services. DUTIES WILL INCLUDE: CLIENT ENGAGEMENT Warmly greet and welcome clients visiting the showroom. Provide a professional first point of contact for all walk-in customers. Ensure each client enjoys a smooth, efficient, and memorable buying journey. Maintain a welcoming, approachable, and informative presence at all times. Answer product-related queries in a clear and professional manner. CRM MANAGEMENT AND NEEDS ANALYSIS Capture client information accurately using the CRM system. Conduct needs analyses to understand client requirements and assist in building tailored deals. VEHICLE DEMONSTRATIONS Conduct engaging vehicle demonstrations. UPSELLING OF ADD-ON PRODUCTS Promote and upsell additional products and services to enhance customer purchases. TEAM COLLABORATION AND ADMINISTRATION Coordinate with the Admin Supervisor and Assistant to ensure client satisfaction. Keep CRM records updated and accurate after each customer interaction.