Johannesburg: HVAC Administrative Assistant (Support Consultant) – Johannesburg posted by Resonance HR

We are seeking a professional and organised HVAC Administrative Assistant (Support Consultant) to support our operations and technical teams. The successful candidate will be responsible for administrative coordination, client communication, quoting, and providing support to technicians in the field. Key Responsibilities: – Answer and manage incoming calls in a professional manner – Log service tickets and new job requests accurately – Organise and coordinate logged calls and new orders – Liaise with clients and provide service updates – Prepare quotations for repairs and service work – Provide technical and administrative support to field technicians – Assist with site-related queries and fault diagnosis – Liaise with suppliers and request pricing for required spares Minimum Requirements: – Excellent verbal and written communication skills – Strong organisational and time-management abilities – Ability to prioritise tasks and work under pressure – Professional appearance and conduct – Strong attention to detail – Customer-focused with the ability to work well in a team – Valid driver’s license (essential) – Previous experience in the HVAC industry (essential) – Relevant HVAC certificates will be an advantage Employment Details: – Employment type: Full-time – Start date: To be advised – Salary: R12000 – R15000 Application Process: Interested candidates are requested to submit: – An updated CV – Copies of relevant qualifications or certificates (if applicable) – Copy of a valid driver’s license