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Johannesburg: HVAC Administrative Assistant (Support Consultant) – Johannesburg posted by Resonance HR

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Job Description

About the Role

We are seeking a professional and organised HVAC Administrative Assistant (Support Consultant) to support our operations and technical teams in Johannesburg. The ideal candidate will be responsible for providing administrative coordination, client communication, quoting, and technical support to our teams.

Key Responsibilities

  • Answer and manage incoming calls in a professional manner
  • Log service tickets and new job requests accurately
  • Organise and coordinate logged calls and new orders
  • Liaise with clients and provide service updates
  • Prepare quotations for repairs and service work
  • Provide technical and administrative support to field technicians
  • Assist with site-related queries and fault diagnosis
  • Liaise with suppliers and request pricing for required spares

Requirements

  • Excellent verbal and written communication skills
  • Strong organisational and time-management abilities
  • Ability to prioritise tasks and work under pressure
  • Professional appearance and conduct
  • Strong attention to detail
  • Customer-focused with the ability to work well in a team
  • Valid driver’s license (essential)
  • Previous experience in the HVAC industry (essential)

Qualifications

(No qualifications mentioned in original job description, so this section is skipped)

Salary & Benefits

R12000 – R15000 per annum

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

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Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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