Johannesburg: Key Account Manager (JHB PTA) posted by Datafin
Posted on 2025-07-31 00:00:00
| Employer | Datafin |
|---|---|
| Category | Other IT/Computer |
| Location | Gauteng / Johannesburg |
Job Summary
Pretoria/Centurion – Gauteng – South Africa, Johannesburg – Gauteng – South Africa
- Develop and execute tailored sales strategies that align with each key accounts needs, aiming to increase multi-category product uptake.
- Build trust-based, long-term relationships with decision-makers at key accounts.
- Conduct regular face-to-face interactions, host business breakfasts, and coordinate bespoke events to build client intimacy and brand affinity.
- Negotiate, manage, and monitor account-specific pricing and trading agreements to ensure competitiveness and profitability.
- Structure deals and service terms that meet client needs while safeguarding the businesss trading profit.
- Ensure all agreements are current, documented, and aligned to internal margin expectations.
- Consistently achieve and exceed monthly, quarterly, and annual revenue and trading profit targets.
- Drive upselling and cross-selling efforts based on category strategy and client business insights.
- Monitor sales performance against budget, identifying gaps and corrective actions.
- Serve as the central point of contact for all client queries, escalations, and solution delivery.
- Collaborate with internal stakeholders – Customer Care, Category Managers, Operations – to ensure seamless service and product delivery.
- Actively contribute to client satisfaction, retention, and loyalty metrics.
- Analyse customer trends and behaviour to identify shifts in demand and recommend new category opportunities.
- Monitor competitor offerings and market conditions to keep our value proposition relevant and distinctive.
- Matric (Grade 12) minimum; a tertiary qualification in Sales, Business, or Marketing is advantageous.
- 68 Years experience in Key Account Management or Business-to-Business Sales, ideally within the office products, FMCG, or professional services environment.
- A strong understanding of pricing models, discounting structures, and rebate mechanisms.
- Ability to structure profitable sales agreements while maintaining market competitiveness.
- Proficient in financial analysis related to trading profit, category contribution, and account performance.
- Demonstrated ability to manage high-value accounts and complex relationships.
- Excellent communication, negotiation, and presentation skills.
- Ability to organise and execute client engagement initiatives (events, workshops, presentations).
- Results-driven, self-motivated, and capable of working autonomously.
- Skilled in forecasting, planning, and delivering against defined KPIs.
- Technically savvy and familiar with CRM systems, sales reporting tools, and digital product platforms.
- Professional, ethical, and reliable brand ambassador.
- Client-obsessed with a deep sense of urgency and service excellence.
- Comfortable operating across senior business levels and managing executive expectations.
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