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Johannesburg: L2 Engineer

L2 Engineer

Posted on 2025-04-18

Salary 20 000 Monthly
Category It Computing Software
Location Gauteng  /  Johannesburg

Job Summary

Are you a skilled IT Support professional ready to level up your career with a top-tier MSP ? Based in Johannesburg , our client is one of South Africas leading IT companies , with a national presence in Johannesburg, Durban, and Cape Town . Known for service excellence and cutting-edge tech, theyre expandingand you could be next to join the winning team. ð??§ What Youll Be Doing: Deliver advanced desktop and network support to a wide range of clients Troubleshoot and resolve complex hardware, software, and connectivity issues Work across environments including Windows, macOS, and Linux Handle escalations, ticketing, and client support with confidence and clarity Document processes, issues, and resolutions thoroughly and accurately â? What Youll Need: Minimum 4 years experience in advanced desktop support (L2) Microsoft certifications (proof required) Own car and valid drivers license Excellent communication skills Experience supporting server environments, networks (TCP/IP, DNS, DHCP, VPNs) Familiar with ticketing systems and escalation workflows ð??? Qualifications & Skills: IT certifications like CompTIA Network, Security, Microsoft MCP , or similar Qualification in Computer Science, IT Networking, or related field (or equivalent experience) Excellent communication, documentation, and customer service skills Ability to work independently and manage multiple support requests efficiently Be part of an elite, fast-growing MSP with national reach Exposure to leading technologies and diverse environments Work in a collaborative, supportive, and high-performance team Career growth opportunities as they scale

L2 Engineer position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2025-04-18 in the It Computing Software category

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