Johannesburg North: Implementation Manager posted by Network Contracting
Posted on 2025-06-21 00:00:00
Employer | Network Contracting |
---|---|
Category | Research and Development |
Location | Gauteng / Johannesburg North |
Job Summary
Purpose of the role:
Implementation Managers to assist with Integrations Channel client onboarding, upgrades, as well as planned ad-hoc projects for regulatory requirements.
To lead and manage the technical onboarding processes for new clients on C&I Digital Interaction’s channels across Corporate and Commercial portfolios in a manner that contributes to competitive positioning for the organisation.
To manage C&I client system integrations and channel onboarding for transaction processing in a manner that contributes to client relationship, solution sustainability and improved efficiencies.
The role supports internal and external clients to define requirements, determine workflows, documents, and procedures to verify proper product usage and guide them through the set-up process for given product(s).
Macro environment
- Understand key competitors, global trends, industry dynamics, and key macro environmental forces to analyze and identify channel integration opportunities and threats in the allocated client environment,
- Analyze and adapt new strategies to react to changing business trends.
Business alignment
- Understand the business value chain and actively formulate and prioritize plans to develop and enhance current Channel enablement offerings. This includes determining the business case and feasibility,
- Study and understand market trends and its effects.
Client
- Understand and stay close to the needs, wants, views of allocated clients,
- Manage client requirements and expectations to ensure that implemented solutions are bespoke to the client environment but aligned to company standards. This includes the sharing of information and technical requirements so that the client is fully appraised of what would be required to transition the environment,
- Manage the technical implementation process for new clients and for existing clients taking up new products,
- Train clients so that they can self-assist where relevant for onboarding and processing of transactions.
Service development and implementation
- Understand key competitors, global trends and industry dynamics and key macro environmental forces to analyze and identify integration opportunities and threats in the allocated client environment,
- Understand the business value chain and actively formulate and prioritise plans to develop and enhance current Channel enablement offerings. This includes determining the business case and feasibility
- Manage client requirements and expectations to ensure that implementation solutions are bespoke to the client environment but align to company standards. This includes the sharing of technical information requirements so that the client is fully appraised of what would be required to transition the environment,
- Liaison with Transactional Portfolio Managers/Digital Portfolio Managers allocated to the account with a view to gaining new business,
- Optimization, acquisition, and retention of client base by building strong collaborations with internal stakeholders
- Identifying and providing recommendations for channel/product enhancements.
Training
- Registration and training of users on online banking solution or host-to-host channels implemented.
Budgets
- Develop, plan, and manage Client Implementation budgets considering client priorities and constraints,
- Identifying of additional business opportunities or existing accounts in order to action Organizational growth targets.
Project management
- Manage client implementation projects and ensure cross-functional process efficiency by co-ordinating internal systems, resources, and processes. This includes the provision of project status updates to ensure pro-active monitoring and escalation where required,
- Create and maintain customer specific project plans to ensure resources are scheduled accordingly to complete tasks and manage client expectations.
Evaluation
- Assess effectiveness of Client Implementation strategies/tactics by measuring changes in client satisfaction.
MINIMUM QUALIFICATIONS AND KNOWLEDGE
Required Qualification
- Relevant Diploma/Degree AND/OR relevant experience in a same/similar context
Preferred Qualification
(additional to minimum)
- ICT, Software Development, Business Analyst, or Solution Analyst background.
Contact me at the detail below should you wish to apply.
Thank you,
Theresa Steenkamp
Key Account Manager – Network Contracting Solutions
tsteenkamp at networkcontracting c.o.z.a.
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Johannesburg North
More jobs in Gauteng
Browse Research and Development Jobs
Browse Network Contracting Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Johannesburg North: Safety Officer – Urgently Needed posted by KARLIFF DESIGNS CC
Our company is urgently looking for a qualified Safety Officer, candidate must have at least Diploma in Safety Management or other SAQA Accredited...
View Job
Safety Officer – Urgently Needed
Johannesburg North: Environmental Specialist – Urgently Needed posted by KARLIFF DESIGNS CC
Our company is urgently looking for a qualified Environmental Specialist, candidate must have at least Diploma in Environmental ManagementScience. Only...
View Job
Environmental Specialist – Urgently Needed
Johannesburg North: Electrician – Urgently Needed posted by KARLIFF DESIGNS CC
Our company is urgently looking for a qualified Electrician, Only candidates with Diploma in ElectricalN6 and Electrical Trade Test can apply. Kindly send...
View Job
Electrician – Urgently Needed
Johannesburg North: Sales Consultant – FMCG : fish sales posted by BizGro
A leading Supplier seeks an experienced Sales Rep within the fresh frozen fish sales market sector to FMCG Clients.Appropriate Candidates will -5 years...
View Job
Sales Consultant – FMCG
Johannesburg North: Debt Collections Agent – Urgently needed posted by Lebone Risk Solutions
Requirements Must have Matric or NQF Level 4 A minimum of 2 years Debt collections experience. Ideally with Municipal Government debt. 2 - 3 years...
View Job
Debt Collections Agent – Urgently needed
Johannesburg North: Project Manager – Urgently Needed posted by KARLIFF DESIGNS CC
Our company is urgently looking for a Qualified Project Manager, Candidate must be accredited to SACMPCPMPMP. Kindly send your CVs and Closing Date is 26...
View Job
Project Manager – Urgently Needed
Johannesburg North: Retail Sales Administrator Front Desk – Luxury Decor and High End Paintings and Carpet Stores experience an advantage posted by Quantum Recruitment
A distinguished high-end retailer is seeking a skilled and customer-oriented Retail Sales Administrator to join their team at the Fourways store. This role...
View Job
Retail Sales Administrator Front Desk – Luxury Decor and High End Paintings and Carpet Stores experience an advantage
Johannesburg: Senior Operator – Northbound (Global Shipping Company)
Job Summary We are looking for a highly organized and experienced Senior Operator Northbound to join our operations team. This role is pivotal in managing...
View Job
Senior Operator – Northbound (Global Shipping Company)
Johannesburg North: Architecture – Urgently Needed posted by KARLIFF DESIGNS CC
Our company is urgently looking for a qualified Architecture, Candidate must have at least National Diploma in Architecture, Candidate must be a member of...
View Job
Architecture – Urgently Needed
Johannesburg: Used Vehicle Sales Executive – Gauteng, Northcliff
Duties include Meet Sales Targets Maximize the sale of pre-owned vehicles in line with dealership goals. Maximize Gross Profits Achieve optimal first and...
View Job
Used Vehicle Sales Executive – Gauteng, Northcliff
Johannesburg North: Groups and Incentives Operations Consultant posted by Executive Placings
Leading Inbound Tour Company is looking for a Groups and Incentives Operations Consultant. This role is based in Sandton.Experience requiredMinimum of 4 5...
View Job
Groups and Incentives Operations Consultant
Johannesburg North: Sales Rep – Urgently needed posted by WE -Nuts
We are looking for preferably qualified female sales assistants brand representatives to start immediately for WE-Nuts in Johannesburg North Area.Kindly...
View Job
Sales Rep – Urgently needed
Johannesburg: Passenger Vehicle Rental Sales Administrator – OEM – Jhb North
Duties Booking and holding of vehicles on system for clients as per orders Creating distribution lists Follow up on current PDIs being completed and current...
View Job
Passenger Vehicle Rental Sales Administrator – OEM – Jhb North
Johannesburg: OEM – Dealer Administrator – Rental/Fleet Sales – Gauteng, Northern Suburbs
Duties include Book and reserve vehicles in line with client orders Create and manage vehicle distribution lists Monitor and follow up on PDIs and accessory...
View Job
OEM – Dealer Administrator – Rental/Fleet Sales – Gauteng, Northern Suburbs
North Johannesburg: Deal Analyst
Minimum requirements Bachelors degree in finance, economics, or a related field Previous experience in finance, banking, or credit analysis Proficiency in...
View Job
Deal Analyst
Johannesburg: CTS 15714 – Sales Rep / Area Manager (Shelving & Racking) – JHB North
Employer Description This company specializes in the shelving and racking industry Job Description Your responsibilities will be the following To receive...
View Job
CTS 15714 – Sales Rep / Area Manager (Shelving & Racking) – JHB North
North Johannesburg: EXPERIENCED DENTAL TECHNICIAN | ROSEBANK, JHB
A well-established Dental Laboratory in Rosebank, Johannesburg , is looking for a highly skilled and detail-oriented Dental Technician to join their dynamic...
View Job
EXPERIENCED DENTAL TECHNICIAN | ROSEBANK, JHB
North Johannesburg: Bookkeeper
This hands-on role offers the opportunity to play a vital part in the financial operations of a busy manufacturing business. Experience Skills Required...
View Job
Bookkeeper
North Johannesburg: Operations Coordinator (Office Administration – 12 Months Contract – WITS RHAP)
Main purpose of the job To manage and lead RHAP operations finance, administration in support of RHAP project teams and in coordination with WHC. Supervise...
View Job
Operations Coordinator (Office Administration – 12 Months Contract – WITS RHAP)
North Johannesburg: Enrolled Nurse
The successful candidate will work on a one-to-one basis with patients in the comfort of their homes OR caring for a patient in a facility. Minimum...
View Job
Enrolled Nurse
North Johannesburg: Registered Nurse (RN)
Job Opportunity Professional Registered Nurses Complete Healthcare Services, a leading Registered Nursing Agency, situated in Mulbaton, Johannesburg, is...
View Job
Registered Nurse (RN)
Johannesburg North: Recruitment Consultant – Sales & Talent Solutions posted by Vertex Talent Acquisition
Vertex Talent Acquisition is a premier recruitment agency connecting exceptional talent with forward-thinking organizations globally. As a trusted...
View Job
Recruitment Consultant – Sales & Talent Solutions
Johannesburg North: Chartered Accountant – Statutory Reporting – Insurance /Reinsurance required posted by Moving Heads
My client is an established Insurance Company, looking for A CA with 2-3 years relevant experience and exposure to IFRS 17, SAM solvency consolidated...
View Job
Chartered Accountant – Statutory Reporting – Insurance /Reinsurance required
Johannesburg: Qualified Red Seal Technician – Northcliff
Duties include Establish parts required for service or repairs to be performed and ensure that correct parts are ordered. Report to foreman promptly on any...
View Job
Qualified Red Seal Technician – Northcliff
Johannesburg North: Group Technology Officer posted by Corporate Dealership Placements – JHB
Group Technology Officer R75 000 R100 000 per month depending on structure and experience Johannesburg NorthBachelor degree or equivalent is essential in...
View Job
Group Technology Officer