Date | 2025-01-03 |
---|---|
Job Title | Remote It Support Technician (Jb4958) |
Employer | Kontak Recruitment More Information |
Salary | 18000 |
Category | It Computer |
Location |
Gauteng / Johannesburg North |
Job Summary
Remote IT Support Technician (JB4958)Remote (South Africa-based)R18,000 – R24,000 per month, CTCJoin a dynamic team specializing in digital transformation and managed IT solutions! As a 1st Line Support Engineer, youll provide remote support to UK-based clients, resolve technical issues, and ensure systems run smoothly.
Requirements:
Experience in an MSP environment and supporting UK clients.Proficiency in Windows Server, Office 365, Azure, Hyper-V, VMware, and networking.Familiarity with tools like Datto RMM and Autotask.Relevant certifications (e.g., CompTIA A+, MCP) are a plus.
Responsibilities:
Act as the first point of contact for technical issues, logging and managing incidents.Troubleshoot and resolve IT problems within SLA timeframes.Escalate complex issues and propose solutions to recurring problems.Provide on-site support if needed and deliver exceptional customer service.Working Hours:Monday to Friday, 37.5 hours per week.Shift options: 08:0016:00 or 10:0018:00 (UK Time).Apply by emailing your CV to Kontak Recruitment
Remote It Support Technician (Jb4958) position available in Gauteng, Johannesburg North. This job position was posted by Kontak Recruitment. The job has been posted as a free ad on 2025-01-03 at 08:15:00 in the It Computer category
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