Job Description
Location: Bedfordview (Hybrid Possibility)
Employment Type: Full-Time, Permanent
Industry: Facilities Management | Insurance | IT Infrastructure
WatersEdge Solutions is looking for a proactive and experienced Office Manager to lead the day-to-day facilities and infrastructure operations of a well-established financial services organisation. This hands-on role is ideal for a self-starter with strong leadership and coordination skillsensuring a clean, safe, and well-maintained working environment for all staff.
About the Role
Reporting to the IT Operations Manager, you will manage the Facilities team and ensure the upkeep and efficiency of the physical building, utilities, and security systems. You’ll be responsible for operational tasks such as vendor management, asset tracking, and maintenance planning while promoting team performance through clear KPI management and professional standards.
Key Responsibilities
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Oversee general maintenance and physical infrastructure of the office building
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Manage utilities, cleaning, and building security systems
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Coordinate and track resolution of facility-related issues and faults
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Maintain building cleanliness and oversee external grounds upkeep
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Operate and manage the staff canteen
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Maintain and update the building asset register
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Coordinate external vendors and contractors for maintenance and cleaning
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Plan maintenance schedules, cleaning rosters, and facility inspections
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Monitor expenses related to supplies and facility upkeep
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Track success metrics such as ticket resolution time, cleanliness, and cost control
What Youll Bring
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Minimum 5 years of experience managing facilities or office operations teams
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Demonstrated success in managing teams to schedules and KPI-based performance
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Experience managing vendors and coordinating specialist services
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Strong organisational and planning abilities
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Budget awareness and cost control experience
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Excellent communication and leadership skills
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High attention to detail and ability to work independently
Nice to Have
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Prior experience in the insurance or financial services industry
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Knowledge of building compliance and health & safety regulations
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Familiarity with digital facilities management tools or platforms
Whats On Offer
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Market-related salary based on experience
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Performance-based annual bonus
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Subsidised Life and Disability Cover
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Funeral Cover
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The opportunity to shape and improve internal facilities operations
Company Culture
At WatersEdge Solutions, we align driven professionals with companies that value operational excellence and employee well-being. Youll be joining a collaborative, client-focused organisation with a strong emphasis on team accountability, service delivery, and long-term growth.
If you have not been contacted within 10 working days, please consider your application unsuccessful.
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