Ordering Clerk
Posted on 2025-04-02
| Employer | AtripleA recruitment & temps |
|---|---|
| Salary | 0 |
| Category | Finance Accounting |
| Location | Gauteng / Johannesburg |
Job Summary
To liaise with customers, document and process their orders, and ensure that the items are received on time. The order clerk`s responsibilities include order capturing, quotations, finalizing delivery dates, dealing with customer complaints, establishing excellent customer relations and keeping the clients informed about the status of their orders.
Key Job
Responsibilities:
• Receiving orders from customers via mail, phone, or other electronic means, SAP order placing
• Obtaining customers` details and billing information and entering the information correctly on the order form.
• Preparing customer invoices and quotations.
• Notifying departments when supplies of items are low.
• Informing customers about prices, delivery dates, expiry dates and anticipated delays.
• Liaising with the sales teams & 3PL (third-party logistics) for customer orders, delivery dates, credit investigations and credit approvals.
• Inspecting outgoing orders to ensure compliance with customer specifications.
• Reviewing reports to ensure customer orders are delivered on time and in full.
• Liaising with 3PL (third-party logistics) to trace or accelerate shipments.
• Attend interdepartmental meetings.
Requirements:
• High school diploma or equivalent.
Preferred Qualifications:
• SAP
• Excel
• Pastel
Behavioral qualities:
• Sense of Urgency.
• Excellent organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to maintain good customer relations.
• Proficient computer skills and ability to learn database and ordering systems.
• Strong verbal and written communicator.
• Knowledgeable of the principles and processes of good customer service
To apply, send your cv and payslip to AtripleA recruitment & temps
Ordering Clerk position available in Gauteng, Johannesburg. This job position was posted by AtripleA recruitment & temps. The job has been posted as a premium ad on 2025-04-02 at 16:10:37 in the Finance Accounting category
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