Menu Close

Johannesburg: Principle Head of IT Operations – JHB posted by Top Talent Professional Services

Johannesburg: Principle Head of IT Operations – JHB posted by Top Talent Professional Services

Posted on 2025-04-29 00:00:00

Job Summary

Leads the development, implementation, and execution of organization-wide information technology plans and strategy that contribute to the development and delivery of IT Operations Functions that support and leads the business objectives JOB PURPOSE Leads the development, implementation, and execution of organization-wide information technology plans and strategy that contribute to the development and delivery of IT Operations Functions that support and leads the business objectives RESPONSIBILITIES Functional Strategy Formation and Implementation Develop, implement, monitor, review and evaluate the delivery of Technology Operations,to formulate and implement Technology strategy Develop the strategy for a significant area of responsibility such as function, anticipating complex issues, challenges and opportunities Ensure the strategy is successfully implemented and meets medium-term business needs Enable businesses to capitalize on new opportunities and build out new capabilities Develop and implement a cost-effective strategy for business that simplifies processes and procedures Lead the development and implementation of strategy for a significant area of responsibility, anticipating complex issues, challenges, and opportunities, ensuring integration with wider corporate strategy Creating, monitoring and analyzing financial and operational metrics that track performance and provide insights for functions Evaluate and advise on the impact of long-term planning, introduction, of new Technology platforms, programs/strategies and regulatory action Manage business information strategy, development and implementation of business systems, streamlining processes to assist with analysis on productivity and performance improvement Partner with business executives to run Group strategic projects, understand business requirements and products, provide insights into market demands and trends based on digital platforms available Support the Group Technology CEO with implementation of Tech strategy across all companies within the business Oversee the deployment and management of current and future technology systems, ensuring their scalability and flexibility to meet evolving business needs Communicate the function””s strategy and its relationship to the organization””s mission, vision and values; clarify the actions needed to implement it within the area of responsibility; motivate people to commit to these and to do extraordinary things to achieve the organization””s business goals Information, Business Advice, Policies and procedures Provide authoritative specialist advice to the leadership team across Tech and business to guide the implementation of policies, the design and implementation of projects and change initiatives Lead the development of policies, procedures, and related guidelines for the entire delivery, product design, architecture and governance, ensuring compliance with external requirements and integration with the broader corporate policy framework Ensure reduction of fraudulent activities by providing a secure and trusted environment for business needs Build and formulate infrastructure frameworks, Service Management SLAs that are tangible, and business can relate to Internal Client Relationship Management Lead the development of partnering relationships with Business unit and technology managers throughout the organization, building high levels of professional credibility and mutual trust. Ensuring that internal clients have access to high-quality advice and guidance to support in delivering business strategy and plansEstablish and maintain strong relationships with Business Leaders to identify their needs and seek a full range of business solutions Being obsessed with customers and focused Information Security & Risk Operations Implementation and continuous enhancement of robust security measures and risk management strategies to safeguard the organization””s IT infrastructure, data, and assets, ensuring compliance with regulatory requirements and minimizing potential threats Business Case and Planning Develop and gain agreement to annual business plans for a function or substantial business area, ensuring alignment with strategy; quantify business outcomes (i.e. revenues or other key performance indicators); detail expense, and headcount budgets; and develop business cases for key projects, ensuring cross-functional integration Lead the development, presentation, and continuous review of program and project business cases; make evidence-based recommendations on the initiation and termination of key projects Full responsibility for external audit and any other statutory and regulatory reporting Establish and maintain strong relationships with the board, shareholders and Business Leaders to identify their needs and seek full range of business solutions Ensure the business complies with the statutory legislation and corporate governance frameworks Accountable for the formulation of policies and procedures in line with relevant legislation and ensure implementation thereof Systems and controls implement and maintain systems, procedures and controls for efficient performance and productivity Define policies, procedures and processes to streamline the Business and optimize efficiencies. Leadership, Direction and Budgeting Manage the functions technology budget, ensuring cost effectiveness of resources Establish rigorous financial controls and challenge pricing internally and with external vendors Take responsibility for setting and managing area budgets so they align with business strategy Stakeholder Engagement and Collaboration Collaborate with cross-functional teams to gather requirements and define project scopes Champion the transition of new ways of work and integration of tech and business delivery and operating model Cultivate strong relationships with key stakeholders, provide regular updates on project status and addressing concerns promptly Recognize outcomes which resulted from effective collaboration between teams Collaborate with other leaders to deliver superior customer experience Be an effective inspirational leader to facilitate the creation of motivated and accountable, full-service teams who understand and strive to meet the needs of all business stakeholders Coach and council operational managers and staff to develop and sustain an environment that fully understands delivery and its impact on business. Team Coordination & Managing Complexity Lead and mentor IT Operations function in fostering a collaborative environment that encourages innovation and accountability Coordinate with external providers and partners to ensure alignment of IT Operations, identify projects goals and deliverables Build and evolve the IT Operations and Service Management capability across the business Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, asks questions to encourage others to think differently and enrich their analyses of complex situations. Performance Management & Business Capability Building Build and lead a high-performance technology team by driving employee engagement, productivity, high performance and delivery focus Manage and report on the performance of the function / business area; set appropriate performance objectives for direct reports and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of annual business objectives Identify the capabilities needed to meet the current and emerging business needs of a significant business area Evaluate current capabilities, identify gaps, and prioritize development activities Motivate others to develop their capabilities and fulfill their personal potential Build capabilities elsewhere in the entire business through mentoring and other informal methods Build strong-identity teams that apply their diverse skills and perspectives to achieve common goals For example, mentors others on how to build effective teams; take actions to correct dysfunctional teams. Ensures that the team has the right mix of skills; leverages individual strengths effectively. Change Management Develop and implement change management plans to facilitate smooth transitions during technology rollouts for budgets Conduct training sessions for internal teams and customers to ensure proper adoption of financial models and services Apply best practices to implement and /or resolve financial issues Business Continuity Develop and maintain robust disaster recovery and business continuity plans Strategic Mindset and Business Acumen Sees ahead to future possibilities and translates them into breakthrough strategies, for example, a strong picture thinker; makes frequent, clear references to the businesss vision, the efforts required to drive strategies forward Effectively integrates long-term opportunities and challenges with day-to-day activities Applies knowledge of business and the marketplace to advance the businesss goals, for example, ensures leaders understand and discusses relevant industry changes that may benefit business Define the detailed organization structure for a business area to align with corporate principles, define the relationship between elements of each functional area, and define the responsibilities of senior managers, to enable Group Technology to achieve its business objectives Situational Adaptability and Communication Adapts approach and demeaner in real time to match the shifting demands of different situations, for example, takes steps to adapt to changing needs, conditions, priorities or opportunities Understands the cues that suggest a change in approach is needed; adopts new behaviours accordingly Develop and deliver multi-mode communication that convey a clear understanding of the unique needs of different audiences, for example tailors communication content and style to the needs of others Pays attention to others inputs and perspectives, asks questions and summarizes to confirm Business Insights and Accountability Applies knowledge of business and the marketplace to advance the businesss goals For example, ensures that the team understands and discusses relevant industry changes Gives strong messages about how people””s efforts make a difference to the broader organization Holds self and others accountable to meet commitments For example, measures and tracks team””s and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures Job Requirements EDUCATION Matric Postgraduate degree in Information and Technology, MBA advantage Masters degree preferred EXPERIENCE 18+ years of experience in IT Operations or relevant experience 15+ years of experience in Service Management experience is an advantage 15+ years Experienced in strategic management and leadership across company functions directing substantial resources over long-term frames Agile certified, knowledge of the relevant Information Technology governance and legislative framework (such as COBIT, ITIL, TOGAF, SDLC, ASAP, SOA) Good understanding of Azure DevOps, APIs Knowledge MS Project, JIRA (preferred), advanced MS Office skills Relevant experience in Fintech, ICT Certified Information Systems Auditor (CISA) advantageous Certified Information Systems Security Professional (CISSP) advantageous Certified in Risk and Information Systems Control (CRISC) advantageous Oracle Systems Knowledge and experience advantageous Salary – Market related

View Job  Polokwane: Public Area Cleaning Supervisor posted by Emporium

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Johannesburg West: Sales Manager – sales to FMCG & Food Service posted by BizGro

A leading Food Manufacturer seeks an experienced Sales Management Professional to call on both existing potential food distributors hospitality Clients in...


View Job
Sales Manager – sales to FMCG & Food Service

Johannesburg: Operations & HR manager posted by African Premier Traders

The HR and Operations Manager is responsible for overseeing both human resources and daily operational functions within the organization. Key duties include...


View Job
Operations & HR manager

Johannesburg North: Sectional Title Portfolio Manager – WITH PADDOCKS posted by Sheli Placements

Sectional Title Portfolio ManagerAre you a detail-oriented individual with a passion for property management? We are currently seeking a Sectional Title...


View Job
Sectional Title Portfolio Manager – WITH PADDOCKS

Johannesburg: Trust Officer / Fiduciary Specialist (JB5087) posted by Kontak Recruitment

Trust Officer Fiduciary Specialist JB5087 Woodmead, Johannesburg Office BasedR45 000 - R55 000 CTC per monthProvident Fund, Group RiskPermanentA leading...

View Job  East London: Professional Structural Engineer or Technologist posted by Talent Scout Recruitment

View Job
Trust Officer / Fiduciary Specialist (JB5087)

Johannesburg North: Housekeeper posted by Private

Couple wanted for domestic and garden work . Cooking required . Pleasant disposition and honesty a must . Competitive salary and working conditions.


View Job
Housekeeper

Johannesburg: Client Growth Specialist (JB5088) posted by Kontak Recruitment

Client Growth Specialist JB5088Fully Remote Suitable for candidates based in South African OnlyR20 000 to R25 000 a month CommissionPermanentA company that...


View Job
Client Growth Specialist (JB5088)

Johannesburg West: Millwright posted by Geo stott

Looking for a qualified millwright, trade tested. Must have good references min of 15 years on the job experience in the steel manufacturing industry. Not...


View Job
Millwright

Johannesburg: Security Site Manager – Estates posted by 24/7 Security Services

247 Security is looking for an Estate Security Site Manager with extensive experience within the Security Environment.The following criteria will be our...


View Job
Security Site Manager – Estates

Johannesburg: Assistant Site Manager – Estates posted by 24/7 Security Services

247 Security is looking for an Assistant Site Manager with extensive experience within the Security Environment.The following criteria will be our basis for...


View Job
Assistant Site Manager – Estates

Johannesburg: Special Operations Cluster Manager – Urgently Needed posted by 24/7 Security Services

247 Security is looking for a Special Operations Cluster Manager with extensive experience within the Security Environment. This person would be based at 8...

View Job  Cape Town: Logistics Coordinator posted by FROGG Recruitment

View Job
Special Operations Cluster Manager – Urgently Needed

Johannesburg: Senior Events Manager (JB5095) posted by Kontak Recruitment

Senior Events Manager JB5095 Parkhurst, Gauteng R20 000 to R25 000 Highly NegotiablePermanent Lead the planning, execution, and management of high-profile...


View Job
Senior Events Manager (JB5095)

Johannesburg City: IT Facilitator posted by Sparrow FET College

Are you passionate about IT, Cloud Computing, and empowering the next generation of tech talent? We are seeking an experienced IT Technical Support...


View Job
IT Facilitator

Johannesburg: Senior Bookkeeper & Payroll Administrator (JB5098) posted by Kontak Recruitment

Senior Bookkeeper Payroll Administrator JB5098 Lanseria, JohannesburgR45 000 - R60 000 including benefitsDuration Initial 6-month contract not probation,...


View Job
Senior Bookkeeper & Payroll Administrator (JB5098)

Johannesburg: Site Manager (Retail/Warehouse) posted by 24/7 Security Services

247 Security is looking for a Site Manager with extensive experience within the Security Environment. This person would be based in Johannesburg,...


View Job
Site Manager (Retail/Warehouse)

Johannesburg: Nissan New Car Sales Executive – Urgently needed posted by Corporate Dealership Placements – JHB

Nissan New Car Sales Executive R12000 Neg Commission Company Car Johannesburg NorthWe are looking for a fantastic new car sales executive for a Nissan...


View Job
Nissan New Car Sales Executive – Urgently needed

Johannesburg: Barman – Urgently posted by Blueberry Hill Hotel

A well organized person who can do cocktails, stock count and coffees.


View Job
Barman – Urgently

Johannesburg: Service Advisor – Urgently needed posted by Corporate Dealership Placements – JHB

Service Advisor - Chery R15000 - R18000, Incentives Johannesburg NorthOur client is looking for an experienced Service Advisor with dealership experience...


View Job
Service Advisor – Urgently needed

Johannesburg West: Sales Professionals posted by Phoenix Wealth

Do you have Matric Grade 12Do you have 4-5 years experience in sales?Do you have your own reliable transportAre you able to negotiate a successful sales...


View Job
Sales Professionals

Johannesburg: Sales Manager – Steel Trade and Manufacturing (JB5102) posted by Kontak Recruitment

Sales Manager - Steel Trade and Manufacturing JB5102Johannesburg, Gauteng R40 000 - R60 000 CTC per month PermanentOur client, a leading global corporation...


View Job
Sales Manager – Steel Trade and Manufacturing (JB5102)

Johannesburg South: HEALTH & SAFETY OFFICER – permanent position posted by SAKA GROUP

Your ResponsibilitiesOversee and implement health and safety policies on-site.Conduct risk assessments and identify potential hazards.Ensure compliance with...


View Job
HEALTH & SAFETY OFFICER – permanent position

Johannesburg: “External Sales Representative posted by Kontak Recruitment

External Sales Representative- PlumbingPipingPlastic Manufacturing Industry JB5111 Johannesburg, GautengR22,000 basic plus fuel allowance and company...


View Job
“External Sales Representative

Johannesburg South: ELECTRICIAN – URGENTLY NEEDED posted by Holobye Trading

ELECTRICIAN X 3Holobye Trading 2 Pty Ltd is looking to hire 3 X TECHNICIANS.REQUIREMENTSSuitable Candidates should be a Registered Electrician,Must have...


View Job
ELECTRICIAN – URGENTLY NEEDED

Johannesburg South: PLUMBER – URGENTLY NEEDED posted by Holobye Trading

PLUMBER X 5Holobye Trading 2 Pty Ltd is looking to hire 5 X Plumbers on a permanent basis.REQUIREMENTSSuitable Candidate should be registered with Institute...


View Job
PLUMBER – URGENTLY NEEDED

Johannesburg: Junior Financial Controller (JB5121) posted by Kontak Recruitment

Junior Financial Controller JB5121 Randpark Ridge, JohannesburgR25 000 - R30 000 CTC per monthPermanentA French-speaking, dynamic and detail-oriented Junior...


View Job
Junior Financial Controller (JB5121)

Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

More Jobs in Your Area