Johannesburg: Provincial Manager posted by IT Ridge Technologies

January 14, 2026 Jobs in Central Johannesburg

IT Ridge Technologies

Gauteng

Other Insurance

Job Description

ACHIEVE STRATEGIC OBJECTIVE

Analyse the company’s strategic plan and create and execute a long, short and medium term
provincial strategic and operational plan for funeral service. Ensure that every Area manager
funeral service have and execute on a business and operational plan for their respective
areas, aligned to the overall strategic plan.
Collaborate with the General Manager: Funeral Service to develop the integrated business
plans for their respective business areas of responsibility, to operationalise and execute the
strategic business plan.
Submit quarterly and monthly progress reports on the achievement of the set objective as
per provincial plan and any changes that were made to the plan.
To identify and comprehensively, inclusive of the financial implications, recommend business
opportunities and innovative ways to improve current business practices and processes
Quarterly and monthly progress reports on the execution of the plans for Area Managers and
support functions, such as training and senior citizens.
Achieve the annual targets with regards productivity, client services, profitability, etc.
Evaluate performance by analysing and interpreting data and metrics
Ensure all regions under your control meet the set targets
Achieve the business split for Funeral Service between Private, Fund and contract business
Achieve the minimum conversion rate objective
Ensure that all area managers are achieving agreed targets and take corrective actions should
the targets not being met.

HUMAN RESOURCE MANAGEMENT

Create an effective and successful team through open discussion, coaching and mentoring.
Lead, inspire, and motivate team members to cultivate a successful and motivated team.
Create and execute a succession plan for the province.
Ensure that a signed performance contracts are in place for all direct reports.
Ensure that a development plan is available for each manager in the province and is aligned
to the provincial strategic objectives.
Ensure that all agencies are properly staffed.
Ensure that there are sufficient assistant agents in training
Ensure that the training agencies are properly staffed
Ensure that all the non-compliance and non-performance issues of direct reports are
identified and disciplinary processes are adhered to.
Conduct coaching and mentoring sessions with direct reports.
Communicate regularly, via multiple mediums with all employees on policies, practices
strategies on marketing, operational another related issues.

CUSTOMER SERVICE

Develop and implement the business development strategy for the company’s Funeral Service in
collaboration with the General Manager: Funeral Service.
Engage continuously with key stakeholders , internal and external
Ensure good cooperation between the different departments in the province, such as
insurance, funeral service and senior citizens and that all these stakeholders are involved in
marketing activities
Ensure that community funds are utilised effectively to create relationship and build trust
with communities.
Ensure that complaints escalated is investigated and resolved
Proactively build strong commercial and strategic relationships to drive the company’s business
agenda with key stakeholders (relevant government departments/ministries, municipalities
and sectoral organisations), gatekeepers (customers, business partners), industry bodies and
opinion leaders (media) at senior level.
Establish a strong network of business contacts and leverage the relationships to drive
companys business agenda.

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FINANCIAL MANAGEMENT

Ensure profitability of regions through cost control, Asset Efficiency and optimisation
Compile a capital budget for the province the addresses Vehicles, furniture, equipment,
computers, telephones and other ICT equipment and Fixed properties for funeral service and
insurance
Plan and manage the Funeral Service capital and budgets for the Fleet and Assets,
Ensure that all funeral agencies are profitable and expenses are within budget
Ensure that stock levels are maintained, effective utilisation of the fleet and other assets
To plan and implement effective cost saving measures
Ensure that policy and procedures pertaining to financial transactions and management are
met.

RISK MANAGEMENT

Management of risk within respective departments/ business units and compliance to all
relevant policies and legislations.
Risk management is an important part of planning for the businesses. The process of risk
management is designed to reduce or eliminate the risk of certain kinds of events happening
or having an impact on the Group.
Management of risk within Funeral Service and compliance to all relevant policies and
legislations.
Ensure that all audit findings are addressed and resolved within the allocated time frame
Consult policies, procedures and compliance standards of the Group. Identify, monitor,
measure, report and manage potential risks that the business may be exposed to. Implement
risk mitigation strategies.
Review Internal Audit reports and implement the necessary corrective action to ensure that
clean audit reports are achieved across the business divisions to mitigate reputational
damage.
Ensure that all non-compliance related issues are addressed.

REQUIREMENTS

In possession of a relevant tertiary qualification in marketing or sales and operations.
Proficient in MS Office Suite (MS Word, MS Excel, MS PowerPoint).
10+ years in strategic and tactical management experience
Experience in managing large and diverse teams in target-driven, sales-focused, customer
centric environments.
Required to have well developed commercial acumen gained through experience in the
funeral service industry.
Needs to understand and appreciate the complexities of potential reputational risk in the
delivery of funeral services.
Sound understanding of and practical experience in the application of human resources,
operational, risk and customer service practices and principles.
Good understanding of financial management, budgeting, cost management and financial
reporting.
Understands the regulatory environments for Funeral Service and the associated
requirements on the organisation

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About Other Insurance Jobs in Gauteng

The Other Insurance (OI) industry is a significant sector in Gauteng, South Africa, offering a range of career opportunities for professionals with the right skills and experience. Typically, OI roles are in demand across various industries, including financial services, technology, and manufacturing, as companies seek to manage and mitigate risks associated with their operations.

Generally, OI specialists in Gauteng can expect salaries that vary widely depending on factors such as level of experience, company size, and industry sector. While broad salary ranges cannot be provided due to the variable nature of these factors, it is common for experienced OI professionals to earn between R600 000 and R1 200 000 per annum, while entry-level roles may start at around R300 000 to R500 000 per annum. However, salaries can fluctuate depending on individual circumstances.

Common skills required for OI roles in Gauteng include expertise in financial management, risk analysis, data interpretation, communication, and project management. Other essential skills often include proficiency in insurance software, analytical thinking, problem-solving, and the ability to work under pressure. Many OI professionals also hold relevant certifications or degrees in fields such as actuarial science, business administration, or economics.

The financial services sector is a significant employer of OI professionals in Gauteng, with other industries such as technology and manufacturing also commonly hiring for these roles. Other sectors that may employ OI specialists include healthcare, construction, and logistics. In terms of career development, many OI professionals in Gauteng progress to senior roles within their current organisations or move into related fields such as risk management, auditing, or claims handling.

For those seeking a career in OI, it is essential to develop a broad range of skills and experience, often through formal education and training. Many OI professionals in Gauteng have pursued certifications such as the Fellow of the Institute of Actuaries (FIA) or the Chartered Insurance Practitioner (CIP). Building strong relationships with clients, colleagues, and stakeholders is also crucial for success in this field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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