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Johannesburg: RE5, FAIS Administrator

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Job Description

Leading Brokerage based in Randburg is looking for an experience Administrator to support the Senior Financial Advisor in client support (phone/email), policy administration (endorsements, renewals, data updates), claims processing (logging, liaison, tracking), and compliance, requiring strong communication, organization, attention to detail, and problem-solving skills, often with specific qualifications (e.g., FAIS, RE5) for handling personal or commercial lines. Key Responsibilities Client Service: Act as primary contact for clients via phone/email, resolving queries, processing changes (beneficiaries, cancellations), and managing renewals. Policy Management: Set up new policies, process endorsements/amendments, update client data, and ensure compliance with regulations. Claims Administration: Log new claims, appoint assessors, liaise with suppliers/insurers, process payments, and manage rejection negotiations. Data & Reporting: Maintain accurate client records, manage databases, prepare reports, and ensure data integrity. Compliance: Adhere to industry regulations (FAIS), internal policies, and quality standards (TCF). Essential Skills & Attributes Communication: Excellent verbal and written skills; ability to build rapport with clients and stakeholders. Organization: Strong time management, multitasking, and prioritization. Attention to Detail: Accuracy in data entry and documentation. Technical Skills: Proficiency in MS Office (Word, Excel) and industry-specific systems. Attitude: Proactive, self-motivated, empathetic, and committed to continuous learning. Qualifications & Experience (Varies by role) Education: Matric (Grade 12) or equivalent. Certifications: RE5, FAIS credits (often required or in progress). Experience: Background in short-term (personal/commercial) or life insurance.

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About Accounting / Finance Jobs in Gauteng

In Gauteng, South Africa, the accounting and finance industry is a significant sector, offering various career opportunities for professionals with the right skills and qualifications. Typically, this field is driven by the growth of multinational corporations and local businesses in industries such as technology, financial services, and manufacturing. As a result, job seekers can expect to find a diverse range of roles available, from entry-level positions to senior leadership roles.

When it comes to salary expectations, accounting and finance professionals in Gauteng can generally expect to earn salaries that fall within broad ranges. Typically, salaries for entry-level roles start around R400 000 – R600 000 per annum, while more senior roles can command salaries ranging from R1 million to over R3 million per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these are broad ranges, and actual salaries may vary widely.

Common skills required for accounting and finance roles in Gauteng include strong technical knowledge of financial management principles, analytical and problem-solving skills, attention to detail, effective communication skills, and proficiency in financial software and systems. Additionally, many employers also value candidates with experience in budgeting, forecasting, and financial analysis. In some cases, a degree or diploma in accounting, finance, or a related field may be required.

Industries that commonly employ accounting and finance professionals in Gauteng include the financial services sector, technology industry, manufacturing sector, and public sector entities. These sectors require skilled professionals to manage their finances, prepare budgets, and provide strategic guidance on financial matters. Job seekers can expect to find opportunities across these sectors, from small businesses to large multinational corporations.

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For those interested in pursuing a career in accounting or finance, there are many development opportunities available. Typically, professionals in this field can progress to senior roles, such as financial manager or director of finance, after gaining relevant experience and developing their skills. Additionally, many employers offer training programs and mentorship opportunities to support the career development of their employees.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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