Job Description
A top company in the pharmaceutical industry is seeking an Enthusiastic, energetic and professional Receptionist with great communication skills. The candidate must have strong proficiency in both English and Afrikaans.
Purpose
You will be the first point of contact for visitors and callers, representing the organization in a professional and friendly manner. You will play a crucial role in maintaining an organized and efficient office environment.
Key Responsibilities
- Greet and assist visitors with a warm and professional demeanor.
- Manage incoming calls, redirect them to the appropriate staff, and take messages when necessary.
- Maintain a tidy and welcoming reception area.
- Provide administrative support to various departments as needed, including data entry, filing, and document preparation.
- Assist in scheduling and organizing meetings, appointments, and events.
- Maintain and update records, databases, and filing systems.
- Assist in the preparation and organization of reports and documents.
- Respond to inquiries via phone, email, or in-person, providing information and assistance.
- Draft and proofread routine correspondence and emails.
- Monitor and control access to the premises, ensuring the safety and security of the office.
- Issue visitor badges and maintain visitor logs.
- Assist in data management tasks, including data entry, data retrieval, and data organization.
- Handle multiple tasks simultaneously and efficiently prioritize work.
- Adapt to changing priorities and respond to urgent requests.
Requirements
- Must have Matric.
- Must have at least 2 years’ experience in a receptionist or administrative support
- Must have strong proficiency in both English and Afrikaans
- Must be Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Must have Strong communication skills, both written and verbal.
- Must have Excellent organizational and time management skills.
- Must have Attention to detail and accuracy in all tasks.
- Must have ability to maintain confidentiality.
- Professional appearance and demeanor.
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