Johannesburg: Sales Agent

What will you do? Sell life insurance telephonically. Achieve sales targets. Adhere to Quality and Compliance processes to minimize business risk. Manage your quality and compliance against benchmarks to minimize business risk, with the client in mind. Maintain optimal operational efficiencies based on productivity measures. Adapt and change to fit in with changing business operational requirements. Sales objection handling Build and maintain good client relationships. Managing information regarding new products, ruling, training updates, etc. Keep abreast of developments and trends in the industry self learning. Ensure commitment to the FAIS Fit & Proper qualification requirements. What will make you successful in this role? Qualification & experience Grade 12 qualification At least 2 years experience within a Sales Outbound Call Centre selling long-term insurance (with targets attached to the sales) Knowledge and skills Good understanding of Financial Services Industry related legislation and regulation Understanding of sales processes and servicing industry Outbound Sales experience is required. Fluency in English and one other South African official language A clear criminal and credit record Commitment to the FAIS Act and meeting Fit & Proper qualification requirements. Willingness to work overtime in order to achieve targets. Being fully computer literate. Personal attributes Interpersonal Planning and organizing Building and maintaining relationships Treating Customers Fairly Initiative Results Driven/Achievement orientated. Continuous learning Tenacity Objection handling skills Team orientated Ability to receive and implement feedback. Qualification and Experience Grade 12 with 1 to 2 years related experience. Knowledge and Skills Undertake Outbound Tele-Sales Service inbound client queries, requests. Administration and processing Quality, compliance and accreditation Personal Attributes Communicates effectively – Contributing independently. Situational adaptability – Contributing independently. Action orientated – Contributing independently Persuades – Contributing independently. Core Competencies Cultivate innovation – Contributing independently. Customer focus – Contributing independently. Drives results – Contributing independently. Collaborates – Contributing independently. Being resilient – Contributing independently