Menu Close

Johannesburg: Sales Manager posted by Isilumko Staffing

Advertisement



Job Description

Join Our Team as a Sales and Customer Experience Manager!

Are you a dynamic and results-driven individual with a proven track record in sales and strategic customer relations? We are looking for a talented Sales and Customer Experience Manager to lead our sales and customer service teams, ensuring optimal functioning and driving growth to achieve SMDs sales targets.

Core Purpose of the Role: Ensure optimal functioning of the sales and customer experience departments to maximize recoveries and unit sales, and grow the customer base to achieve SMDs sales targets.

Key Deliverables and Outputs:

Strategic and Financial:

  • Align sales targets and metrics with business objectives.
  • Monitor sales performance to meet budget targets and maximize revenue.
  • Ensure recovery ratios align with the strategic sales plan.

Customer Experience Solutions:

  • Collaborate with Marketing to implement relevant plans for sustainable business growth.
  • Drive continuous innovation and improvement to stay at the forefront of the industry.
  • Provide solutions to issues and ensure effective resolution.
  • Ensure understanding of optimal customer solutions and cost-effective options.

Operational:

  • Manage sales performance and reporting.
  • Ensure appropriate stock planning and allocation for maximum sales.
  • Oversee repudiations, customer experience, and auctioneering departments.
  • Manage adherence to all contractual obligations and legislative requirements.
  • Oversee lead management systems and web-based initiatives.
  • Collaborate with Supplier Experience and Registration Documents teams to address stock availability.

Risk Management:

  • Ensure all deals are legitimate, ethical, and legal.
  • Ensure customer/supplier SLAs are in place and adhered to.
View Job  Mpumalanga: Pastry Commis Chef posted by Wild Dreams Hospitality

Stakeholders (Internal & External):

  • Build and enhance relations with internal departments, suppliers, customers, and agents.
  • Establish and sustain robust relationships with buyers.
  • Provide regular reporting to stakeholders on sales performance.

Employees:

  • Provide clear direction and decisive leadership to direct reports.
  • Set performance standards/targets for direct reports and hold them accountable.
  • Create a constructive atmosphere, engaging and motivating direct reports.
  • Ensure adherence to business policies and procedures.
  • Lead by example in line with Barloworld Leadership Behaviors.
  • Support direct reports in their individual development plans.

Academic Qualifications:

  • Essential: Relevant Sales and Marketing degree/diploma/equivalent
  • Advantageous: Post-graduate qualification, Auctioneering certification
  • Note: Unendorsed Drivers License required

Work Experience:

  • Essential: 5 to 7 years sales experience in the vehicle auctioneering/sales or motor engineering industry.
  • Proven track record in strategic customer relations management.
  • Retail sales experience.
  • Proven track record of achieving sales targets.

Knowledge:

  • Essential: Good product knowledge, understanding of structures, processes, and compliance.
  • Deep understanding of online auctions, financial benchmarks, and targets.
  • Expertise in demand creation and customer influence.
  • Knowledge of salvage management and disposal industry.
  • Understanding of retail customer expectations.

Skills:

  • Essential: Planning and organizing, communication skills, financial acumen, interpersonal skills.
  • Well-developed listening skills, internal resilience (EQ), negotiation skills, conflict resolution skills.
  • Numerical reasoning, problem-solving, analytical and diagnostic skills.
  • Computer, technology, and system skills (Intermediate advanced MS Office).

Personal Attributes:

  • Essential: Planning and organizing, drive for results, adaptability, innovation, continuous improvement.
  • Strong drive for growing the business, commitment to maintaining business awareness, focus on customer centricity.
  • Readiness to make and own decisions, resilience to stress and pressure, commitment to ethical behavior.
  • Advantageous: Concern for leading others and our culture, focus on analyzing and solving problems.
  • Focus on innovating, appreciation for challenging others with respect, openness to accepting feedback.
  • Concern for valuing and appreciating others, concern for working within parameters.
View Job  Cape Town: Sales Manager (Hotel) - Prestigious 5* Hotel - Cape Town | Lb posted by HotelJobs



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Johannesburg, Gauteng


Job Seeker Tip

Quantify your achievements on your CV using numbers and percentages where possible.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Durban Central: Structural Engineer posted by Network Finance

Jobs in Durban Area October 31, 2025
Civil Engineering Network Finance

Company and Job Description:Are you ready to engineer impactful solutions and be part of multi-disciplinary, high-profile industrial projects? We’re looking...

View Job  Cape Town: Production Technician posted by Isilumko Staffing
View Job

South Africa: Frameless Glass Installer posted by Fouche & Co Recruitment

Jobs in South Africa October 31, 2025
Engineering Management Fouche & Co Recruitment

Our client operates within the building and construction industry, specialising in frameless glass solutions. They are committed to quality craftsmanship...

View Job

Western Cape: Purchasing Co-Ordinator posted by The Talent Room

Jobs in South Africa October 31, 2025
Logistics Sales The Talent Room

Duties & Responsibilities:Create, track, and update all purchase orders accurately in Syspro. Co-ordinate with suppliers to confirm order details, delivery...

View Job

Western Cape: Quality Supervisor posted by The Talent Room

Jobs in South Africa October 31, 2025
Engineering Management The Talent Room

Description Product Safety:Establishing product safety procedures: Developing and documenting the processes to ensure product safety, including hazard...

View Job

Gauteng: Sales Development Representative posted by ARCS

Jobs in Gauteng October 31, 2025
ARCS Marketing Other Sales

Technical SkillsProficient in Microsoft OfficeInterpersonal & Other SkillsExcellent communication and rapport-building abilitiesAbility to multitask and...

View Job

Gauteng: Talent Pool: Runner posted by Wasteplan

Jobs in Gauteng October 31, 2025
Logistics Sales Wasteplan

ResponsibilitiesKeep company vehicle clean and well maintainedAssist the Driver in completing daily vehicle checklist before departing the yardAssist the...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

More Jobs in Your Area