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Johannesburg: Sales Representative posted by WMS Secure

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Job Description

Call Centre Sales Agent Job Description Overview

We are seeking a motivated and customer-focused Call Centre Sales Agent to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound enquiries, promoting products/services, and meeting sales targets while maintaining excellent customer service standards.

Cold calling, self driven, new leads, sales, telephonic skills, Passionate to Sell and meet targets weekly.

Key Responsibilities

  • Make outbound sales calls to prospective and existing customers.

  • Handle incoming calls professionally, assisting customers with product information and queries.

  • Promote and upsell company products/services to meet daily, weekly, and monthly sales targets.

  • Build and maintain positive customer relationships through effective communication.

  • Capture customer data accurately on internal systems.

  • Follow up on leads and close sales opportunities.

  • Understand product offerings and stay updated on new promotions.

  • Manage objections and negotiate effectively to secure sales.

  • Ensure compliance with company procedures, POPIA, and call centre quality standards.

  • Provide feedback to team leaders on recurring customer issues or market insights.

Requirements

  • Matric / Grade 12 (essential).

  • Minimum 612 months call centre sales experience (inbound or outbound).

  • Proven track record of achieving sales targets.

  • Excellent communication and negotiation skills.

  • Strong customer service orientation.

  • Computer literate with good typing skills.

  • Ability to work in a fast-paced, target-driven environment.

  • Reliable, punctual, and self-motivated.

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Key Competencies

  • Confident and persuasive communicator.

  • Goal-driven with strong work ethic.

  • Resilient and able to handle rejection.

  • Team player with positive attitude.

  • Good listening and problem-solving skills.

Add Ons

  • Working hours and shift requirements.

  • Location and remote/on-site details.



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