Educational requirements: Bachelor’s degree in Education, Training and Development, Human Resources Development, Social Sciences or an equivalent qualification. Post graduate qualification would be an advantage. Required work experience: 5-7 years experience at an Officer level within a SETA or similar education and training environment. Key accountabilities: Review the implementation of the accreditation, re-accreditation, extension of scope, secondary accreditation and satellite campus processes and make the final recommendations. Oversee and make the final decision in the Assessor and Moderator registration process. Oversee the implementation of learner uploading and linking process. Review the implementation of the verification process and make the final recommendation. Oversee the implementation of the training site approval process and make the final recommendation. Process and approve the training implementation process. Oversee the implementation of the SDP Monitoring process and make the final recommendation Facilitate and oversee activities in relation to the following, when applicable: – SDP Capacity Building, QDM and Quality Promotion Workshops – The Assessment Quality Partner (AQP) processes – The Assessor, Moderator and RPL Practitioner training project – Facilitate and oversee the entire EISA processes including, allocation of Invigilators and readiness of EISA. Support and oversee the collection of data process as required by the RIME division. Oversee the implementation and support to all RIME activities. Review the implementation of the T-no. application process and make a final recommendation. Oversee and make the final decision in the registration of SDFs. Facilitate and oversee the implementation of WSP/ATR capacity building workshops in consultation with the Provincial Manager Oversee and provide support to the WSP&ATR submission process. Oversee and manage the implementation of the EoI application process. Facilitate and support the evaluation of the EOIs for Provincial Manager recommendation. Facilitate and oversee implementation process of SDP projects for Manager recommendations. Facilitate and oversee all project payments for Provincial Manager recommendation. Develop and implement controls for all SDP project related activities. Facilitate and oversee the performance information and reporting process for Provincial Manager. Oversee the MoAs process for Provincial Managers recommendation. Facilitate and oversee final approval of learner agreements and other supporting documents for Manager approval. Facilitate the Performance information reporting on the SETA Management Information System Facilitate and oversee the final SETA Quarterly Management Report for Provincial Managers Approval. Implement and adhere to organisational policies and procedures. Keep and maintain records. Facilitate, support and oversee the reporting of marketing activities Adhere to travel and subsistence requirements. Facilitate the provincial Petty cash process for Provincial Managers approval. Supervise, support and performance manage the Provincial Officers within their respective roles. Supervise, support and performance manage the administration staff (Receptionist, Administrators) within their respective roles. Report staff performance matters to the Provincial Manager and make recommendations for training and/or disciplinary matters. Facilitate, build and maintain stakeholder relations. Oversee customer satisfaction through enquiry and problem-solving processes Telephone Enquiries – 24 hours Respond to Written Correspondence (Mail, E-mail and Fax) – 48 hours Notification to Conduct Site Visits/Validation, Monitoring, etc. – 5 days Acknowledgement of Receipt for any Documentation Submitted – 48 hours Accreditation of Service Provider – 140 Days Re-Accreditation of Service Provider – 8 Weeks Registration of Assessors and Moderators – 8 Weeks Re-Registration of Assessors and Moderators – 6 Weeks Feedback Report After Validation, Verification, Site Visits – 7 days after visit Salary (TCTC): R867 924 per annum The HWSETA is an EE/AA employer and reserves the right not to fill any of the advertised positions. People from designated groups and people living with disability are encouraged to apply If you do not hear from us within four (4) weeks after the closing date, please consider your application unsuccessful. The position is based at the Gauteng Provincial Office