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Johannesburg: Senior Sales Administrator

Johannesburg: Senior Sales Administrator

Posted on 2025-04-17 00:00:00

Employer Unspecified
Category Sales
Location Gauteng  / Johannesburg

Job Summary

A well-established, market leader in the construction industry requires a Senior Sales Administrator . This is a great opportunity for someone who is looking for growth in a company that invests in their employees . As the Senior Sales Administrator you will provide essential administrative and operational support to our Sales and Marketing teams. This role plays a key part in ensuring the smooth execution of campaigns, events, and daily operations while helping drive business growth. Responsibilities include Monthly review and checking of margins on orders. Provide monthly manufacturing statistics of sales. Monitoring and managing up to date prospects and pending orders. Assistance in cash collection on all sales orders. Plan and organize customer events and handle client concerns efficiently. Assist with setting pricing on quotes or tenders and checking against customer specifications and terms and conditions. Management of the marketing budget which includes brand management, strategic advertising, PR’s, editorial content, website, events, brochures, and promotional items. Monthly reporting of statistics analysis. Consolidate information and reporting monthly on activity, offerings and specification. Assisting in negotiating favourable commercial terms on contracts and tenders won. Monthly monitoring of departmental expenses against budget. Processes implementation and compliance. Requirements Grade 12 and Business Degree or equivalent Minimum 7 years experience in sales and marketing administration Valid driver’s license Experience in the construction industry Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Experience with CRM systems (Salesforce advantageous) Experience with Accounting Systems (Accpac advantageous) Our client is an equal opportunity employer.

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Johannesburg: Senior Sales Administrator

Johannesburg: Senior Sales Administrator

Posted on 2025-04-17 00:00:00

Employer Unspecified
Category IT / Computing / Software
Location Gauteng  / Johannesburg

Job Summary

Requirements: Proven work experience in a similar role and industry essential. Required Skills: Industry-Specific Knowledge: Understanding of ICT Products and Services: Familiarity with ICT products like Cloud, Microsoft licencing, managed services, security, connectivity etc Knowledge of Billing and CRM Systems: Experience with CRM and billing systems Administrative and Organizational Skills: Data Management: Proficiency in capturing accurate records and databases. Time Management: Effectively managing deadlines for quotes, orders, and related administrative tasks Communication Skills: Internal Collaboration: Strong written and verbal communication for coordinating with sales teams, operations, and finance. Customer Interaction: Professional and friendly communication for handling queries, confirmations, or complaints. Problem-Solving: Resolving conflicts or misunderstandings with diplomacy. Technical Proficiency: CRM and Sales Tools: Expertise in using Customer Relationship Management systems and feasibility platforms. General IT Skills: Proficiency with MS Office Attention to Detail: Accuracy in Documentation: Ensuring precision in quotes, contractual documents, and customer data to avoid costly errors and time. Flexibility and Adaptability: Fast-Paced Environment: Ability to handle last-minute changes or requests and urgent customer needs. Learning Agility: Willingness to adapt to new tools, processes, or technologies. Teamwork and Initiative: Supportive Attitude: Proactively assisting sales reps and other departments to achieve common goals. Problem Ownership: Taking responsibility for resolving administrative roadblocks without always needing direction. Key Performance Areas: Sales Support and Coordination: Processing Sales Orders: Accuracy and timeliness in managing quotes delivery, contractual documents like cancellations and realignments, and order entries. Sales Team Enablement: Providing administrative support, such as preparing basic proposals or managing queries. Customer Relationship Management (CRM): Data Accuracy: Capturing and maintaining up-to-date and error-free customer/order information in the CRM. Customer Queries: Timely and effective handling of customer inquiries and escalations. Process Optimization: Workflow Efficiency: Streamlining administrative tasks and identifying areas for automation or improvement. Collaboration: Coordinating between sales, projects, operations, and finance teams to ensure smooth workflows. Order Fulfilment: Ensuring timely processing and delivery of orders to customers. Communication and Collaboration: Internal Communication: Acting as a liaison between the sales team and other departments, such as logistics or finance. Customer Communication: Maintaining a professional tone when addressing queries, confirmations, or complaints. Documentation: Producing clear, accurate, and well-organized sales documentation. Customer Satisfaction: Service Levels: Ensuring administrative support meets agreed-upon timelines and quality standards. Issue Resolution: Promptly addressing errors, delays, or miscommunications that may impact customers. Feedback Implementation: Supporting improvements based on customer and sales team feedback. If you do not hear from us within two weeks of applying, you may assume that your application was unsuccessful.

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