Johannesburg: Senior Service Design Architect posted by Telebest
Job Description
Requirements:
- Minimum of 3-year diploma preferably in an ICT discipline.
- Fluent in language of country specifically English.
- ITIL v3 or v4 certified (ITIL v4 preferred)
- SIAM certification advantageous
- Minimum of 5 years experience as a service architect or service design discipline within the telecommunications or system integration environment.
- Demonstrable experience in the successful engagement with the cross functional teams involved in the end-to-end life cycle of a service
- Experience in enterprise architecture advantageous or demonstratable understanding of enterprise architecture
- Experience in external customer facing engagements.
- Experience working in a large organisation.
KPAs:
- Understand and document the existing support environments from a people, process, systems and tools perspective to create a baseline for existing capabilities.
- Understand and document key elements of relevant supplier contracts
- Support the Solutions Sales strategy to meet the set goals ensuring the relevant customer requirements are considered during service design
- Identify service gaps, dependencies, and targets of new service demands, ensuring service risks are agreed and understood by our stakeholders.
- Work with Solution Sales Specialists, Pre-Sales Architects and Solution Architects to develop and execute service designs for allocated / selected opportunities
- Work with key stakeholders to create reusable, service proposals.
- Collaborate across functional teams within the ICT Business to enable the development of solutions necessary to drive the desired business outcomes for customers.
Ready to Apply?
Click below to apply directly with the employer
Safe & secure application
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Create a professional email address for job hunting - avoid nicknames or casual addresses.
How to Apply
Click “GO APPLY” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Sandton: Electrical Draughtsman posted by Hire Resolve
Hire Resolve is excited to present an opportunity for a highly skilled Electrical Draughtsman to join our esteemed consulting engineering…
View JobCenturion: Supply Chain Compliance Officer posted by Hire Resolve
Hire Resolves client is looking for a dynamic Supply Chain Compliance Officer to join their team in Centurion, Gauteng. In…
View JobWestern Cape: Journals Production Editor / Coordinator posted by Persona Staff
ResponsibilitiesManage a portfolio of journal titles, ensuring that they run on optimised workflows and meet department publication metrics.Maintain article...
View JobGeorge: Regional Sales Manager – Crop Protection and Plant Nutrition posted by Mayfly Agri
Minimum requirements for the roleMust have a B.Sc. in Agriculture or similarAn AVCASA accreditation is essentialMinimum of 5 yearsrsquo post-qualification...
View JobWestern Cape: Environmental Assessment Practioner posted by PRO Personnel Employment Agency
Core Qualifications, Skills set and Working experience and MUST INCLUDE Post graduate science degree in environmental field Must have successfully…
View JobVanderbijlpark: Warehouse Assistant posted by Hire Resolve
Hire Resolves Client is actively searching for a Warehouse Assistant to join their team in the Vaal Triangle, Gauteng. In…
View Job
Browse Employers
Job Alerts