Menu Close

Johannesburg: Service Administration Manager

Johannesburg: Service Administration Manager

Posted on 2025-07-30 00:00:00

Job Summary

Position overview: The Service Administration Manager oversees the administrative and operational functions of the service department to ensure smooth execution of client services and internal workflows. This role manages a team of administrative staff, Service Supervisor and coordinates service delivery and logistics while ensuring compliance with internal and external processes. Requirements: Matric / Grade 12 Sound knowledge of customer service software and processes and metrics Tertiary qualification in the relevant field would be an advantage 35 years of experience in service administration, operation management, or similar role. Minimum 3 years in a supervisory or team leader roles. Syspro Knowledge would be advantageous Occupational Health and Safety awareness and knowledge Good working knowledge of Microsoft office Skills: Excellent communication skills Computer and System Proficiency Customer service Problem solving skills Leadership skills Safety and Compliance Awareness Interpersonal skills Organizational skills Attention to Detail Responsibilities: Operational Efficiently Oversee Service department to ensure smooth workflow. Monitor speed, efficiency and processes. Support budgeting and resource planning where required. Ensure that safety regulations are followed. Seeks to resolve any disputes and communication with internal departments and clients. Managing quality concerns with the Service Manager Ensures that all jobs are completed Checks on stock levels and ensures that sufficient stock is available for all vans. Conducts quarterly stock counts Communicates and monitors targets and objectives with the supervisor, admin teams and technicians. Fleet management Team Leadership and management Provides training and performance management of the team. Customer Service Excellence Ensures high levels of customer satisfaction through prompt and professional service. Handles customer inquiries, complaints, and special requests effectively. Maintains service quality standards and ensure positive experience. Monitors and measures the quality of service Reporting Prepares and analyses monthly and quarterly reports Implements improvement plans Consolidates monthly / quarterly operations reports Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.

View Job  Western Cape: Embedded Software Engineer posted by RareCruit

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Johannesburg, Gauteng

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Johannesburg: DevOps Engineer posted by Sabenza IT & Recruitment

Step into a cutting-edge technology powerhouse driving digital innovation across the global automotive industry Were on the hunt for a seasoned Senior...


View Job
DevOps Engineer

Johannesburg: Senior SAP FI Consultant posted by Sabenza IT & Recruitment

We are seeking an experienced SAP FICO SD Functional Consultant with deep knowledge of configuration, design, and integration testing in S4 Hana...


View Job
Senior SAP FI Consultant

Johannesburg: Security Consultant-Verify Directory posted by Blue Pearl PTY LTD

Position OverviewWe are seeking an experienced nbspVERIFY DIRECTORY Consultant to provide expert-level support and services for the configuration,...


View Job
Security Consultant-Verify Directory

Johannesburg: Business Development Specialist posted by Edgexec (Pty) Ltd

Business Development SpecialistLocation South AfricaType Permanent Skills Development amp TrainingConnect. Influence. Drive impact.This is an ideal...


View Job
Business Development Specialist

Johannesburg: Fire & Wet Services Engineer posted by Hire Resolve

A dynamic and highly respected building services consultancy specializing in innovative engineering solutions, is currently seeking a Fire amp Wet Services...


View Job
Fire & Wet Services Engineer

Johannesburg: Boilermaker Foreman posted by Hire Resolve

Hire Resolves Client is urgently looking for the Boilermaker Foreman to be based in Gauteng!nbspResponsibilitiesLegally appointed under 2.14.1 and 2.13.12...

View Job  Johannesburg: Warehouse Manager posted by Goldman Tech

View Job
Boilermaker Foreman

Johannesburg: Web Developer posted by Hire Resolve

A dynamic and innovative software development company based in Johannesburg, at the forefront of leveraging Artificial Intelligence to create cutting-edge...


View Job
Web Developer

Johannesburg North: Head of Risk Management posted by Network Finance

A leading financial services provider is looking for a technically astute Head of Risk to take the reins on enterprise-wide risk strategy. This is a...


View Job
Head of Risk Management

Johannesburg: Key Account Sales Specialist (Vinyl, signage, or graphics industry) posted by Headhunters

Our client, a market leader in their field, is seeking to employ an experienced vinyl, signage, and or graphics Key Accounts Sales Specialist at their...


View Job
Key Account Sales Specialist (Vinyl, signage, or graphics industry)

Johannesburg: Industrial Designer posted by Talent Link

As an Industrial Designer, you will be responsible for leading the design, development, and testing of innovative products from concept to production. This...


View Job
Industrial Designer

Johannesburg: Field Service Technician posted by Ingenious Personnel Holdings

The purpose of this role is to carry out maintenance, servicing, and repairs on truck-mounted cranes, waste handling equipment, marine cranes, and related...


View Job
Field Service Technician

Johannesburg: MECHANICAL ENGINEER posted by Route Management

Design of Truck trailers and trailer componentsOverseeing of manufacturing of new designsFaultfinding and solutionsNew innovations on trailer...


View Job
MECHANICAL ENGINEER

Johannesburg: Wealth Management Administrator posted by FROGG Recruitment

Wealth Management Administrator Sandton Johannesburg Our Wealth Management client is looking for a Wealth Management Administrator with solid 5 years...


View Job
Wealth Management Administrator

Johannesburg: Outbound/Dispatch Supervisor (JHB) posted by Datafin

OutboundDispatch Supervisor JHBSupply ChainLogisticsJohannesburg - Gauteng - South AfricaENVIRONMENT OVERSEE and manage the efficient dispatch of finished...


View Job
Outbound/Dispatch Supervisor (JHB)

Johannesburg: Regional Buyer Furniture (Germiston) posted by Datafin

Regional Buyer Furniture GermistonMediaMarketingSalesJohannesburg - Gauteng - South AfricaENVIRONMENT A highly meticulous solutions-driven Regional Buyer...

View Job  Danielskuil: Plant Production Manager posted by Hire Resolve

View Job
Regional Buyer Furniture (Germiston)

Johannesburg: Content Creator posted by Liham Consulting Pty (Ltd)

Job DescriptionPreparing print-ready designs, including formatting, resizing, and image adjustments while ensuring brand and colour consistency.Creating...


View Job
Content Creator

Johannesburg: Supply Chain Coordinator posted by Headhunters

Our client, a leader in the automotive component manufacturing sector, is currently looking to employ a Supply Chain Coordinator based in Elandsfontein,...


View Job
Supply Chain Coordinator

Johannesburg: Database & Programme Administrator posted by Edgexec (Pty) Ltd

Database amp Programme AdministratorLocation JohannesburgHybridType Permanent Youth Development Non-ProfitEmpower youth. Keep the mission moving.Join a...


View Job
Database & Programme Administrator

Johannesburg: Project Manager posted by Daisy JHB (Pty) Ltd

Purpose of the roleThe Project Manager is responsible for planning, organizing, and executing projects, ensuring they are completed on time, within budget,...


View Job
Project Manager

Johannesburg: Parts Sales Representative – Internal – Benrose posted by Headhunters

Our client, a market leader in the Material Handling space is seeking to employ an Internal Parts Sales Representative to join their team in Benrose,...


View Job
Parts Sales Representative – Internal – Benrose

Johannesburg: Production / Line Manager posted by Headhunters

Our client in the manufacturing industry is currently seeking to appoint a Production Line Manager to be based at their premises in Johannesburg,...


View Job
Production / Line Manager

Johannesburg: SALES MANAGER posted by Tower Group

A brief description of the duties, responsibilities, and functions will consist of, but is not limited toFacilitating and providing direction on all rental...


View Job
SALES MANAGER

Johannesburg: Customer Service Representative – Mbombela posted by Tailormade Solution

Drive sales efforts through effective planning, scheduling and conducting ongoing customer visitsEngage with existing customer base in order to grow...


View Job
Customer Service Representative – Mbombela

Johannesburg: Sales Specialist – LPG Valve Specialist posted by Headhunters

Our client based in Modderfontein, Johannesburg is currently looking to employ an experienced Liquefied Petroleum Gas LPG Valve Sales Specialist to their...


View Job
Sales Specialist – LPG Valve Specialist

Share this to someone who needs a job:
Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

More Jobs in Your Area