Service Operations Manager
Posted on 2025-03-03
Category | It Computing Software |
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Location | Gauteng / Johannesburg |
Job Summary
Requirements:
Matric 2 years experience in Information Technology Industry Training in networking and relevant Information Technology qualification Drivers Licence Substantial experience in coaching and mentoring teams on a daily basis Demonstrated experience in implementation of continual service improvement in previous roles (through automation, process enhancements, etc) Demonstrated experience in organisational change management (transformational experience) Substantial experience in the management of people, process and technology Ability to solve problems Able to use initiative IT and Installation knowledge and experience Excellent organisational and team leadership skills Excellent communication skills both verbal and written Ability to collaborate with internal stakeholders and external clients Ability to understand budgets and cost management Strong leadership skills including effective time management, prioritisation and delegation of work Excellent focus on client centricity Highly focused on business outcomes Ability to guide the team through transformational objectives set out by the business Ability to communicate and work across different cultures and social groups Ability to work well in a pressurised environment Ability to adapt to changing circumstances Proven people management skills /experience Previous experience of stock management Knowledge of targets, strategies and KPIs Experience in decision making Experience in problem solving and complaints management IT literate IMPORTANT NOTICE : By engaging with Talented Recruitment you hereby acknowledge that you have read and accept the following Protection of Personal Information Act (POPIA) disclaimer: I hereby consent for Talented Recruitment to process my personal information as part of the recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).
Service Operations Manager position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2025-03-03 in the It Computing Software category
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