Johannesburg South: Floor Manager (FMCG) posted by SydSen Recruit

• Supervise Floor Assistants and Sales Assistants to ensure all sales orders are prepared and dispatched accurately and on time
• Oversee order preparation, checking, and quality control to maintain product freshness and customer satisfaction
• Coordinate daily floor activities and manage workflow to ensure efficiency and accuracy in order preparation
• Implement and maintain effective measures to minimize stock losses
• Conduct regular stock control checks and reconcile variances
• Ensure cleanliness and general housekeeping standards are upheld on the trading floor
• Motivate and guide team members to perform effectively under pressure
• Assist with mushroom sales, including handling customer calls, taking orders, and following up on queries
• Liaise with the sales and dispatch teams to ensure smooth operational coordination
• Enforce company policies, procedures, and standards of accountability

Minimum Requirements / Qualifications / Competencies:

• Matric / Grade 12 (essential)
• Tertiary qualification (certificate, diploma, or degree) in a relevant field advantageous
• Minimum of 5 years’ experience in a warehouse, fresh produce, or logistics environment
• Proven supervisory experience in a wholesale & retail or warehouse setting (essential)
• Strong knowledge of order preparation, order checking, and quality control processes
• Experience managing teams and maintaining operational discipline
• Excellent communication, coordination, and problem-solving skills
• Ability to work efficiently in a high-pressure, fast-paced environment
• Basic sales and customer service experience advantageous
• Reliable, self-motivated, and accountable with a strong work ethic
• Own reliable transport (essential)
• Forklift operator license advantageous
• Preference will be given to suitably qualified candidates from designated groups