Key Performance Areas – Plan and set up systems infrastructure – Maintain high availability of systems infrastructure – Maintain continuous professional development on systems administration – Perform general administrative duties – Conduct Extraneous-to-IT Activities 3. Key Tasks (By KPA for clarity) Plan and set up systems infrastructure – Implement validated patches and updates – Configure web service platforms – Implement VM as per requirements of the business / product – Define and allocate IP addresses – Plan and report on VM host capacity within the company – Diagnose system faults Maintain high availability of systems infrastructure – Identify system evolution improvement requirements – Identify, test and recommend new and/or improved systems and usage – Identify, test and confirm hardware and software compatibilities – Collaborate with Network Administrators on corporate network design – Test and validate software patches and updates – Troubleshoot and resolve systems performance and access issues – Maintain robust security compliance (i.e. OS Updates, Anti-Virus updates/warnings) – Create, configure and maintain isolated (ring-fenced) virtual environments – Respond to and rectify system generated warnings, errors and failures – Recover server data from hardware failures – Recover end user data from hardware failures – Maintain physical (hardware) backup servers – Rebuild RAID on replacement storage hardware – Maintain web service platforms – Provide remote support to the IT support team/function Maintain continuous professional development on systems administration – Undertake ongoing research on prevailing and emerging systems technologies – Identify, test and recommend potential new/improved systems and technologies Perform general administrative duties – Check health status of daily server backups and replications – Provide and maintain single sign on security parameters for internal systems – Assign and document server and end user IP addresses – Conduct periodic, scheduled systems checks – Monitor system health indicators – Maintain currency of existing, scheduled systems licences – Document web services configurations – Interact and communicate professionally with vendors and managers Conduct Extraneous-to-IT Activities – Undertake UPS operational/functionality checks per prescribed checklist(s) – Check that OEM UPS suppliers maintenance regimes are completed per SLA 4. Other requirements (Decide what we mean by this) – Undertake cross-functional tasks for, and provide assistance to, Network Administrators – Working at heights and in confined spaces – Direct contact with electric connections – Sharp and jagged finishes to infrastructure and equipment – Occasional night-time driving and working 5. Physical activities – Able to lift/carry equipment minimum of 20Kgs 6. When the job will be performed – Typically, standard office hours – After hours call outs (including weekends and public holidays) – Scheduled standby and call out shifts 7. Where the job will be performed – Benoni – Flora – Stonemill – All Affinity data centres 8. Essential Qualifications (i.e. Have-to-Have: Deal Breakers) – Matric – A Certificate – N Certificate – Linux LPIC-1 9. Desirable Qualifications (Nice-to-Have: Deal Enhancers) – VMWare certification – MCSE 10. Legal or Statutory Requirements – None 11. Essential Experience (Have-to-Have: Deal Breakers) – Minimum of 4 years experience in an IT Support role in a high paced, medium to large corporate environment – Previous/recent experience as a System Administrator in a high paced, medium to large corporate environment – Practical experience with server hardware – Applied experience with Dell and HP software 12. Desirable Experience (Nice-to-Have: Deal Enhancers) – Practical experience in Network Administration – Practicable experience with Infrastructure, Linux Server, Microsoft Systems – Hands on experience in Windows server 2019-2016, hyper v, Designing and Implementing a Server 13. Knowledge and Skills (stick to KEY requirements) – Solid familiarity with backup and recovery software and methodologies – Intense knowledge of internet protocols, services and standards. – Solid understanding of network automation, telemetry, and SDN (Software Defined Networking) – Strong understanding of physical cabling – Practicable knowledge of best practices around management, control, and monitoring of server infrastructure – Exceptional written and verbal communication skills – Excellent problem-solving skills – Exceptional organising skills – Ability to diagnose and resolve product, hardware and performance issues independently – Ability to set up and configure server hardware – Strong scripting skills 14. Attributes (Keep short and relevant Max 5) – Attention to detail/accuracy. – Able to work both independently and in a team. – Deadline conscious. – Calm under pressure. – Responsible and accountable. – Professional. – Self-motivated. – Flexible. – Honest, Hardworking and humble
