Team Leader – Call Centre
Posted on 2025-03-08
Employer | Recruitment Dynamix (Pty) Ltd |
---|---|
Salary | 0 |
Category | Sales Marketing |
Location | Gauteng / Johannesburg |
Job Summary
Responsibilities:
– Lead and motivate a team of customer service representatives to achieve sales and service targets – Coach and develop team members to improve performance, skills, and knowledge – Monitor and analyze team performance metrics, providing feedback and recommendations for improvement – Implement process improvements to enhance customer experience and efficiency – Collaborate with other departments to resolve customer complaints and concerns – Develop and maintain a positive and inclusive team culture
Requirements:
– 4+ years of experience in a call center leadership role – Proven track record of achieving sales and service targets – Excellent communication, coaching, and leadership skills – Ability to analyze data and make informed decisions – Strong problem-solving and conflict resolution skills – Experience with customer relationship management (CRM) software The offer: – R7500 Basic Salary + Competitive commission – Opportunities for career growth and professional development – Dynamic and supportive work environment – Recognition and reward for outstanding performance How to Apply: If you`re a motivated and customer-focused leader, please submit your application TODAY! Looking forward to hearing fro you!
Team Leader – Call Centre position available in Gauteng, Johannesburg. This job position was posted by Recruitment Dynamix (Pty) Ltd. The job has been posted as a premium ad on 2025-03-08 at 13:42:02 in the Sales Marketing category
Click Go Apply to apply online!
You might also like these jobs in the same area.
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Pretoria East: Call Centre Team Leader – (Ngo) posted by RightAngle HR
Were looking for a call centre team leader to oversee and guide a team of sales agents. In this role, youll ensure that our agents provide quality service while supporting the meaningful work of our clients primarily non-profit organisations. If youre a n
View Job
Call Centre Team Leader – (Ngo)
Sandton: Team Leader posted by Sharedvalue
We are a results-driven insurance brokerage representing several top providers. We are looking for a motivated Team Manager to lead a high-performing team, driving sales, service excellence, and achievement of performance-based targets.Key Responsibilities
View Job
Team Leader
Pietermaritzburg: Field Service Team Leader (Electrical)
RedCat Recruitment is seeking a FIELD SERVICE TEAM LEADER (ELECTRICAL) for a well-established company, position based in Pietermaritzburg, KwaZulu-Natal. JOB DESCRIPTION Grade 12. Valid drivers license. Person must be fluent in English (speaking, reading,
View Job
Field Service Team Leader (Electrical)
Jet Park: Workshop Operations & Team Leader – Industrial Machinery – Jet Park
Workshop Operations & Team Leader Industrial Machinery Jet Park A supplier of industrial machinery requires an experienced Workshop Operations and Team Leader in the aftermarket division Job purpose: Manage, motivate and develop the service team members in
View Job
Workshop Operations & Team Leader – Industrial Machinery – Jet Park
Johannesburg: Software Team Leader – Hybrid
Key Responsibilities - Develop objectives, policies, and strategies for software and IT operations. - Select and implement technology to streamline operations and optimize business benefits. - Design and customize systems to enhance customer experience. -
View Job
Software Team Leader – Hybrid
Pretoria: Medical Aid Claims Assessor Team Leader
You will work in the claims department where Medical Top-Up/Gap Cover and Funeral Cover claims are processed. Key Responsibilities: Managing and overseeing the claims processing team Ensuring accurate and efficient assessment of medical and funeral claims
View Job
Medical Aid Claims Assessor Team Leader
Cape Town City Centre: Housekeeper Team Leader
Essential Duties and Responsibilities: Liaise with Marketing, PA’s and Social Committee on clearly understanding the requirements and timelines for internal events and important meetings Take the lead role in ensuring preparation and execution of the requi
View Job
Housekeeper Team Leader
South Africa: Quality Control Team Leader
Minimum requirements: Matric certificate (required) Quality Control experience 5 years (required) Lead, mentor, and manage a team of quality control inspectors and technicians 3 years (required) Certification in Quality Management e.g. ISO 9001 (Preferred)
View Job
Quality Control Team Leader
Cape Town: Sales Team Leader posted by CallForce
CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader. As a Sales Team Leader you will be respon
View Job
Sales Team Leader
Cape Town: Quality Assurance Team Leader (Sales) posted by CallForce
Quality Assurance Team LeaderCallForce is an award- winning BPO service provider of innovative customized contact Centre solutions from South African to the global market.We are currently seeking a highly motivated and experienced Quality Assurance Team Le
View Job
Quality Assurance Team Leader (Sales)
Cape Town: Sales Team Leader posted by CallForce
CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader.As a Sales Team Leader you will be respons
View Job
Sales Team Leader
Johannesburg: Team Leader International Campaign posted by CallForce
The Team leader will be responsible for achieving daily, monthly, quarterly and annual goals by driving and motivating the Nightshift team. This is a warm leads campaign for an international campaign, so your ability to work with the team to ensure perform
View Job
Team Leader International Campaign
Centurion: Bi Team Leader posted by Deka Minas (Pty) Ltd
Role DescriptionManagement of the informatics team and outputs to ensure conformance to deadlines, service level agreements and performance management. The team leader will be responsible for ensuring that the information strategy of the business and our c
View Job
Bi Team Leader
Johannesburg: Insurance Sales Team Leader posted by CallForce
We`re looking for an Insurance Sales Team Leader to join our professional team of insurance sales consultants in Sunninghill, Johannesburg.The objective of this role is to provide guidance and support to the team with regards to setting up, measuring and m
View Job
Insurance Sales Team Leader
Durban: Team Leader posted by CallForce
1. Develop and maintain the sales team- Leading a team within the Outbound and telemarketing call centre to meet business requirements- To guide and support team members2. Operational management - Setting, measuring and meeting performance targets for spee
View Job
Team Leader
Johannesburg: Team Leader – Call Centre posted by Recruitment Dynamix (Pty) Ltd
Our client - "a dynamic and innovative company dedicated to providing exceptional customer experiences: They have an opportunity for a talented and motivated Call Centre Team Leader to join their team! Job Summary: We`re looking for an experienced Call Cen
View Job
Team Leader – Call Centre
Randburg: Outbound Sales : Team Leader posted by Ison Xperiences
The purpose of the Team Leader: Outbound Sales is to lead, supervise, coach and mentor high paced outbound Contact Centre Agents in conjunction with the Contact Centre objectives and as such establishing excellent and consistent standard of service and com
View Job
Outbound Sales
Randburg: Team Leader : Vodacom Saves / New Acqusition posted by Ison Xperiences
Job Title: Team Leader - Saves/New Acquisition Job Summary: We are seeking an experienced Team Leader to oversee our Saves/New Acquisition team at Vodacom. The successful candidate will be responsible for driving customer retention and acquisition growth,
View Job
Team Leader
Gauteng: Medical Aid Claims Assessor Team Leader posted by Pillango Placements
You will work in the claims department where Medical Top-Up/Gap Cover and Funeral Cover claims are processed.Key Responsibilities:Managing and overseeing the claims processing teamEnsuring accurate and efficient assessment of medical and funeral claimsHand
View Job
Medical Aid Claims Assessor Team Leader