Job Description
Technical Consultant ITSM & CSM Solutions
Location: South Africa (On-site)
Type: Permanent | Full-time | Digital Transformation
Design smart. Build lean. Deliver impact.
Join a high-performing digital solutions team driving real change across South Africa and global markets. This is a hands-on opportunity for a solution-minded technical consultant passionate about low/no-code innovation, customer success, and scalable service delivery.
What Youll Do
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Co-facilitate design thinking workshops with clients and stakeholders
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Translate business needs into re-usable, scalable solution prototypes
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Implement low/no-code configurations for ITSM & CSM platforms
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Provide Tier 2/3 technical support and solution guidance
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Configure dashboards, integrations, workflows, and reports
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Apply ITSM/CSM best practices to enhance customer operations
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Collaborate on responsive web solutions and UI/UX initiatives
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Share knowledge across teams and support platform optimisation
What You Bring
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2+ years experience in ITSM or CSM environments
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Qualification in IT, Computer Science, or related field
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Familiarity with Ivanti or similar platforms (advantageous)
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Knowledge of ITIL, KCS, and integration principles
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Strong collaboration, communication, and analytical skills
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Exposure to SQL, IIS, MySQL, HTML, Python, or Web Services a plus
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Bonus: multilingual and digitally curious
What Youll Gain
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Global exposure to digital service delivery projects
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Career growth in a solutions-driven, innovative team
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Ongoing upskilling in low/no-code platforms and modern tech
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A team culture that values curiosity, quality, and impact
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Professions Jobs in Gauteng
Gauteng, the economic hub of South Africa, is home to a diverse range of industries, offering various Other Professions positions for job seekers. Typically, this field encompasses roles such as administrative assistants, human resources specialists, and operations coordinators, among others.
Generally, salaries in the Gauteng region for Other Professions positions tend to fall within broad ranges. For example, an administrative assistant position may command a salary between R300 000 and R500 000 per annum, depending on experience, company size, and industry sector. However, it is essential to note that actual salaries can vary significantly due to factors such as the specific job requirements, the company’s budget, and the individual’s qualifications.
Common skills required for these roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, and analytical thinking. Typically, candidates with a degree in business administration, human resources, or a related field may be well-suited for these positions.
The financial services sector, technology industry, and manufacturing sector are common industries that employ Other Professions roles. These sectors often require professionals who can provide administrative support, coordinate operations, and manage day-to-day activities. The manufacturing sector, in particular, requires skilled coordinators to oversee production processes, manage inventory, and ensure compliance with quality control standards.
Career development opportunities for individuals in this field are generally good, with many companies investing in employee training and development programs. Typically, career progression paths involve moving into senior administrative roles or transitioning into related fields such as human resources management or business administration. With experience and continuous learning, professionals in this field can expect to move into more senior positions or take on leadership roles within their organisations.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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