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Johannesburg: Technical Manager posted by Cash Crusaders

Johannesburg: Technical Manager posted by Cash Crusaders

Posted on 2025-09-20 00:00:00

Employer Cash Crusaders
Category Other IT/Computer
Location Gauteng  / Johannesburg

Job Summary

Position Overview

The Technical Manager will provide technical and investigative support to the Risk Team, ensuring consistency through in-field training and assessments. The role focuses on mitigating risks from project design to store closure, ensuring high-quality, tailored security solutions for each store. Responsibilities include managing contractors, overseeing quotes and invoices, supporting special projects, and maintaining operational trackers and reports.

Key Responsibilities

Risk and Stores Management

  • Support Risk Managers with technical and investigative expertise.

  • Manage contractor relationships, including approvals, requests, and consultations.

  • Approve and adjust quotes; track Purchase Orders (POs).

  • Review and submit invoices for repairs, projects, and special projects.

  • Oversee special security projects (e.g., roof cameras, HV enclosures, smoke cloaks).

  • Travel to stores to resolve technical issues, such as installation constraints or high-risk system upgrades.

Control Centre Operations

  • Supervise daily system checks and tests; report via checklists and handover sheets.

  • Monitor and resolve offline system issues; follow up on fault reports.

  • Enforce discipline and attendance policies.

  • Ensure maintenance in control centres and stores (daily/weekly checks, cleaning, preventative maintenance).

Trackers and Reports

  • Maintain trackers: order numbers, faults, high-value items, door greeters, closing, stock packing, after-hours checks, solar checks, smoke cloak testing, and corporate store contacts.

  • Generate reports: end-of-shift checklists, handover sheets, virtual/non-virtual patrols, non-CCTV store checks, and facial database updates.

Projects Management

  • Review and adjust project plans/layouts with draftsmen and project managers.

  • Conduct site visits to prospective stores to identify risks.

  • Evaluate quotes and approve invoices, ensuring alignment with project changes.

  • Inspect installations and implement on-site adjustments during builds/revamps.

Product and Installation Innovation

  • Research and identify new security products.

  • Arrange Proof of Concept (POC) trials for new ideas/products.

  • Transition approved changes to special projects with defined timelines and costs.

  • Develop project-specific trackers and reports.

Qualifications and Skills

  • Minimum of 3-5 years in risk management, security operations, or technical support, preferably in retail or facility management

  • Proven experience with security systems (e.g., CCTV, Axxon, access control, or alarm systems) and troubleshooting technical issues.

  • Own reliable vehicle
  • Strong project management and contractor coordination skills.

  • Ability to troubleshoot technical issues and implement solutions on-site.

  • Proficiency in maintaining trackers and generating reports.

  • Excellent communication and collaboration skills for working with teams and contractors.

  • Willingness to travel to stores for assessments and issue resolution.

View Job  Nigel: Sales Manager posted by Hire Resolve

Successful candidates must undergo a background check and polygraph test.

Interested candidates are invited to submit their CVs to *****@*****.co.za

Click Go Apply to apply online!


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