Johannesburg: UNDERWRITING EXECUTIVE

Our client in the Financial Services Industry is looking for a Underwriting Executive. Your: Formal Education: Completion of the NQF Level 5 qualification. Successful completion of the RE 5 Examination Level 1. Class of Business in personal and commercial lines. Experience: A minimum of five (5) years’ working experience within the Insurance industry. Prior experience in managing underwriter performance, growth, and sustainability. Experience operating at a managerial level in the short-term insurance industry is a must. Proven track record of conducting high-level negotiations. Verbal and written communication, in English and Afrikaans, at all levels. will enable you to do the following: Processes: High-Level Operational Oversight and Complex Risk Management. Provide strategic guidance to the team in line with corporate vision and organisational goals, effectively communicating their implications. Focus primarily on managing complex risk placement, liaising with internal and external stakeholders as required. Evaluate and report on the units performance to the COO, setting realistic goals and managing capacity. Oversee adherence to compliance standards and work towards optimising processes to ensure the quality of service. Engage in strategic projects and operational improvements to enhance underwriting practices. Uphold and maintain quality standards that promote client satisfaction and cost efficiency. People: Team Management and Development. Foster a positive work environment that supports the professional growth and development of team members. Ensure high staff morale, effectively managing internal and external relationships. Motivate and lead underwriters, building and maintaining a cohesive team. Promptly address operational performance issues and escalate irresolvable problems to the COO. Client Service Excellence: Provide strategic support to the sales team in acquiring and retaining profitable business. Ensure the prompt resolution of customer queries/complaints, maintaining open lines of communication during the process. Implement work routines that align with operational plans, effectively managing service delivery goals. Oversee the correction of unprofitable policies and ensure that policies are not overexposed. Technology: Continuous Improvement and Efficiency. Drive changes aimed at improving operational effectiveness and efficiency. Deliver periodic reports on performance and potential improvements to the COO. Identify and recommend areas or ways to enhance processes and procedures.