Menu Close

Durban: KEY ACCOUNT MANAGER (FRENCH SPEAKING) posted by Indian Ocean Export Company

KEY ACCOUNT MANAGER (FRENCH SPEAKING)

Posted on 2025-04-27 13:21:11

Company Indian Ocean Export Company
Salary 0
Category Other IT/Computer
Location South Africa  /  Kwazulu-Natal  /  Durban

Job Summary

Key Account Manager – French Speaking

A Key Account Manager (KAM) plays a crucial role in IOECs sales and business development by managing and nurturing relationships with our most important clients or key accounts. A KAM would be a backup to a BDM and would be responsible for assisting market growth with the BDMs guidance. A requirement to work beyond normal office hours due to the time difference with the markets will be required.

Job Summary:

The Key Account Manager is responsible for developing and maintaining strong, long-term relationships with new and existing clients to drive business growth, ensure client satisfaction, and meet or exceed sales targets. They would work closely with the BDM. Team Leader and ECs as well as cross-functional teams to deliver exceptional customer service and achieve strategic objectives. We are a technologically forward-thinking company and are constantly evolving our systems, flexibility and a willingness to embrace change is crucial.

Key Responsibilities:

Client Relationship Management:

  • Build and maintain strong relationships with new and existing clients.
  • Understand the clients’ needs, objectives, and challenges.
  • Check all documentation before sending through to clients to ensure correct pricing and stock.
  • Ensure that the client has all the relevant documentation before the ship arrives and any additional information that might be required for clearing purposes.
  • Assist BDM with Debtors and ensure clients are within their credit limits
  • Assist BDM with internal credit limits of both existing and new clients

Order Management:

  • Work closely with the team leader to ensure that the orders are being processed quickly and efficiently. Communicate issues and problem to the clients.
  • Monitor labelling and special requirements for various orders
  • Inform BDM of any large issues that need the BDM involvement

Reporting:

  • Assist BDM in creating reports for suppliers, giving relevant market feedback on market conditions and brand activations.

Brand Development:

  • Work closely with the BDM on brand development in market and help identify opportunities for increasing sales revenue.
  • Monitor and assess brand performance and make necessary adjustments to achieve objectives.

Contract and Negotiation:

  • Ensure shipping and payment terms and conditions are mutually beneficial to both client and IOEC.
  • Manage pricing, discounts, and service level agreements.

Administration:

  • The market is fast paced, multi faceted and client sensitive, although sales ad being customer centric is imperative, a very strong and logical administrative grounding is required to perform strategic tasks that are required.
  • The day to day pace of the role will require someone who can compartmentalize and filter through tasks quickly but with extreme attention to detail

Problem-Solving and Conflict Resolution:

  • Address client concerns or issues promptly and effectively.
  • Resolve conflicts or disputes to maintain a positive relationship.
  • Identify root causes and develop preventive strategies.
  • The incumbent requires a decisive and commercial approach to tasks and problem solving.

Market and Industry Research:

  • Stay updated on industry trends and competitive landscape.
  • Provide clients with relevant insights and solutions based on market knowledge.
View Job  Cape Town: SAIPA Trainee Accountant - 2025 posted by Sagen Advisory

Sales and Revenue Targets:

  • Help BDM achieve sales and budget that are set for the markets.
  • Monitor key performance indicators (KPIs) and report on progress regularly.

Qualifications:

  • Bachelor’s degree in business.
  • French speaking.
  • Proven experience in key account management or a similar role.
  • Strong understanding of the company’s products, services, and industry.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strategic thinking and problem-solving abilities.
  • Results-oriented with a track record of meeting or exceeding sales targets.

Personal Attributes:

  • Relationship-building skills.
  • Customer-focused mindset
  • Quick thinking and an ability to think on your feet.
  • Adaptability and resilience.
  • Extreme attention to detail.
  • Self-motivated and goal-driven.
  • Innovative, strategic thinker and solutions driven.
  • Technologically savvy
Job Seeker Tip

Always customize your CV and cover letter for each job application. Generic applications are often ignored.

Click Go Apply to apply online!

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Cape Town: Key Account Manager posted by Hire Resolve

Hire Resolve is a leading recruitment agency that specializes in finding the best candidates for our clients' needs. We are currently seeking a highly skilled and motivated individual to join our client's team as a Key Account Manager in the Freight Se


View Job
Key Account Manager

Western Cape: Key Accounts Manager posted by Network Finance

Our client is on the lookout for a hardworking Key Accounts Manager to join their team close to the CapeTown International Airport.

Duties:


Western Cape: Key Account Manager posted by Network Finance

Key Responsibilities:

  • Manage a portfolio of key clients across all stages of the customer lifecycle.
  • Build and maintain strong relationships with executive stakeholders.
  • Track service levels, payment cycles, c


    View Job
    Key Account Manager

Johannesburg: Customer Success Manager/Key Account Manager (6-month contract) posted by Isilumko Staffing

Our client in the online food delivery industry is looking for a Customer Success Manager.

As a Customer Success Manager, you will work efficiently with the enterprise restaurant partners to drive results in revenue growth, operational excellence


View Job
Customer Success Manager/Key Account Manager (6-month contract)

Gauteng: Key Account Assistant posted by Manpower Group

Main Job Functions: 

  • Providing administrative support to the Key Accounts Manager(s)
  • Set up for customer meetings
  • Ordering & controlling of samples for shows and presentations
  • General c


    View Job
    Key Account Assistant

Gauteng: Key Accounts Manager posted by Headhunters

Requirements:

  • A relevant tertiary qualification is advantageous.
  • Minimum of 5 years' experience in retail FMCG sales, with a proven track record of working with national and regional buyers at a senior level.
    View Job
    Key Accounts Manager

George: Key Account Manager posted by GAP Consulting

Minimum Requirements:

  • Results-oriented, with the ability to maintain focus and deliver under pressure
  • Exceptional negotiation and customer service skills
  • Capable of working autonomously while contributing effe


    View Job
    Key Account Manager

Western Cape: Reservations Manager (Key Accounts) posted by Craven Cottage CC

Duties:
 
Maintain excellent customer / client relationships
Gather and provide agent feedback regarding sales and product needs
Use knowledge to guide the team on the customer journey
Deliver on or exceed s


View Job
Reservations Manager (Key Accounts)

Cape Town: Key Accounts Manager – Logistics – R350k – R600k/yr posted by Hire Resolve


Hire Resolve's Client is urgently seeking a highly skilled and motivated individual to join their team as a Key Accounts Manager in Cape Town, specializing in the logistics industry.

In this role, you will be responsible for managing and deve


View Job
Key Accounts Manager – Logistics – R350k – R600k/yr

Cape Town: Technical Key Accounts Manager posted by Hire Resolve

Hire Resolve's Client is looking for a talented and driven individual to join their team as a Technical Key Accounts Manager. In this role, you will be responsible for managing key client accounts in the technical industry. You will wo


View Job
Technical Key Accounts Manager

Durban: Key Accounts Manager posted by Stratogo

Purpose of Role:
The Key Account Manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.


Role: key Accounts Manager

Loca


View Job
Key Accounts Manager

Johannesburg: Digital Key Accounts Manager (Sales) posted by Ad Talent Africa

Who Are We:

We are a forward-thinking digital platform, focused on delivering innovative advertising solutions for our clients.

Who Are We Looking For:

A results-driven Digital Key Account Ma


View Job
Digital Key Accounts Manager (Sales)

Centurion: Key Accounts Associate posted by Stonebridge HR Solutions

This will be on a 3-month contract (Probation) and then full time 

Requirements:


Richards Bay: Key Account Manager posted by Manpower Group

Accountability:

  • Create a business development roadmap with identified relevant potential customers and promote the Company offer;
  • Budgeting and forecasting thrust market order intake with a roadmap plan in support of


    View Job
    Key Account Manager

Centurion: ISP Key Account Manager posted by Express Employment Professionals Midrand

Requirements:

  • Bachelors degree or equivalent
  • Minimum of 5 Years experience in Key Account Management
  • Minimum 3 years experience in ISP Key Accounts Managing
  • Strong track record in sales development, B2B/ Corporate Cust


    View Job
    ISP Key Account Manager

South Africa: Key Accounts Manager posted by AJ Personnel

Minimum Requirements:

  • Matric & Sales and Marketing Diploma / Degree (ideal)
  • 3+ Years’ experience within sales management role (ideally in the bedding manufacturing/similar industry)<


    View Job
    Key Accounts Manager

Springs: Key Retail Account & E-commerce operator posted by Vulcania Reinforcing Solution

Key Responsibilities:Key Retail Account ManagementE-commerce ManagementLead Time ManagementQualifications:Minimum of a passed Matric certificate for all subjects.Minimum age of 26 years.Proficient in Microsoft Excel (essential).Knowledge of Syspro (benefi


View Job
Key Retail Account & E-commerce operator

South Africa: Key Accounts Manager (Remote) posted by Greys Recruitment

Requirements:

  • Bachelor's degree in business administration, marketing, sales, or related field; any proven customer relationship management experience-based equivalent.
  • Exposure and proficiency with the followi


    View Job
    Key Accounts Manager (Remote)

Cape Town: National Key Accounts Sales Manager posted by The Individual Touch CC

Generate new & additional businessGrow the national customer baseManaging & analyzing the national customer baseAnalyzing price decreases & suspended business on the national customer baseBuild professional relationships with the Regional Executives, Gene


View Job
National Key Accounts Sales Manager

Kempton Park: Key Accounts Manager – Hygiene and Pest Control posted by The Individual Touch CC

Grade 12QUALIFICATION:Diploma or qualification in Sales Management an advantageEXPERIENCE:Minimum of 5 years proven Sales/Management experience in the direct selling IndustryGenerate new & additional businessGrow the national customer baseManaging & analy


View Job
Key Accounts Manager – Hygiene and Pest Control

Johannesburg: National Key Account Manager posted by Hire Resolve

Hire Resolve, a leading recruitment agency, is currently seeking a highly motivated and experienced individual to join our client as a National Key Account Manager in Johannesburg. In this role, you will be responsible for managing and growing key acco


View Job
National Key Account Manager

Johannesburg: Key Account Manager posted by Hire Resolve

Hire Resolve's client is looking for a motivated and results-driven Key Account Manager to join their team and help them grow their business in the food manufacturing industry. 

Responsibilities:


Cape Town: Technical Key Account Manager posted by Hire Resolve

Hire Resolve's client is seeking a highly skilled and experienced Technical Key Account Manager to join their  team in the Western Cape region. The ideal candidate will be responsible for managing and developing key accounts within the Industrial Foo


View Job
Technical Key Account Manager

Cape Town: Wholesale Key Account Manager – Beverage Industry posted by Hire Resolve

Hire Resolve's client is looking for a Wholesale Key Account Manager who will be responsible for managing relationships with key wholesale accounts in the beverage industry in the Western Cape region. The ideal candidate will have a deep understanding of


View Job
Wholesale Key Account Manager – Beverage Industry

Middelburg: Sales Rep/Key Account Manager – Steel Manufacturing Industry posted by Hire Resolve

Hire Resolve's client is looking for a dynamic and results-driven Sales Rep/Key Account Manager to join their team in the steel manufacturing industry based in Mpumalanga. The ideal candidate will have a proven track record of driving sales and building s


View Job
Sales Rep/Key Account Manager – Steel Manufacturing Industry

Error making API request: cURL error 6: Could not resolve host: publisher.resgen.us
Share this to someone who needs a job:
Posted in Jobs in Durban, Jobs in Kwazulu-Natal, Jobs in South Africa

More Jobs in Your Area