Kraaifontein: Customer Care Representative

February 27, 2026 Jobs in Cape Peninsula

Cape Town Region

Marketing / advertising / PR

Job Description

Purpose of the Role : To support the marketing team with the coordination and execution of campaigns and events, assist in content creation, manage communication platforms, and contribute to initiatives that drive brand awareness and revenue growth. Key Responsibilities Include but Are Not Limited To Assisting with planning and executing marketing campaigns Supporting brand events during office hours and some weekends Providing input on email and social media content Liaising with stores and customers, including complaint handling Managing social media communities Coordinating product giveaways and promotions Tracking customer requests and escalating as needed Conducting market and competitor research Preparing reports from campaign and sales data Collaborating on promotional material design Creating content including videos and product posts Organising promotional activities and launches Providing general admin support and ad hoc tasks Criteria Minimum 2 years marketing experience Experience in ecommerce and digital platforms Strong communication and customer service skills Ability to multitask under pressure Proficient in MS Office; basic Adobe knowledge beneficial Reliable and accountable work ethic Interest in cooking and baking advantageous Organised, proactive, and team-oriented Drivers licence and own transport advantageous

How to Apply

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About Marketing / advertising / PR Jobs in Cape Town Region

In the Cape Town region, the marketing, advertising, and PR industries are thriving, with a strong demand for professionals who can drive business growth through innovative campaigns and strategic communications. Typically, companies in this sector are looking for individuals with a creative flair and a keen understanding of consumer behaviour to lead their marketing efforts.

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Generally, salaries for marketing, advertising, and PR professionals in the Cape Town region range from R400 000 to R800 000 per annum, depending on factors such as experience, company size, and industry sector. It is common for entry-level positions to start at the lower end of this range, while senior roles can command higher salaries. However, it’s worth noting that actual salaries may vary significantly, and these figures are only a rough guide.

Common skills required for marketing, advertising, and PR roles in South Africa include creativity, writing and communication skills, data analysis, digital literacy, project management, and social media expertise. Typically, professionals in this field need to be adaptable, able to work well under pressure, and possess strong problem-solving skills. Often, companies also look for candidates with a degree in marketing, advertising, or a related field.

The industries that commonly employ marketing, advertising, and PR professionals include the financial services sector, technology industry, manufacturing sector, and non-profit organisations. In these sectors, marketing and advertising roles can range from social media specialist to brand manager, and often require a strong understanding of consumer behaviour and market trends.

Career development opportunities are plentiful in this field, with many professionals moving into senior roles or transitioning into related fields such as digital marketing, content creation, or communications management. Typically, companies invest heavily in training and development programs to help their employees stay up-to-date with the latest industry trends and technologies. With dedication and hard work, it’s possible to build a successful career in this exciting and dynamic field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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