KwaZulu-Natal: Internal Sales Administrator / Supervisor – Chemical Manufacturing – KwaZulu-Natal

January 9, 2026 Jobs in Kwazulu-Natal

Job Description

Minimum requirements for the role: Minimum matric is essential for the role. A tertiary qualification is preferred but not essential. Previous experience having worked as an internal sales or customer services administrator or related role within the chemical or plastics or related markets is preferred for the role. The successful candidate must be computer literate and ideally have experience working with SAP or Oracle or a related ERP System. The successful candidate must have good communication skills and be proactive and self-motivated. Must have good conflict resolution and problem-solving skills. Must be methodological and have accurate work ethic. Previous experience having assisted the procurement of raw materials as well as the shipping of product from international countries into SA is preferred. Training is provided if the person does not have any experience. The successful candidate will be responsible for: Processing customer orders, coordinating sales administration, providing customer service, and supporting the external sales team. This role is to ensure smooth communication between customers, production, logistics, and sales to meet business and client objectives efficiently. Liaising with customers regarding raw material chemical products they have ordered and making sure that customers are kept up to date on delivery. Maintaining backorders and opening orders on a daily basis and ensuring external sales are kept informed of any developments that are relevant to their customers. Attending weekly divisional meetings with Sales Staff and senior management. Ensuring that all customer complaints, issues and queries are dealt with timeously. Monitoring stock levels to meet customers needs, including reserved stock. Assisting with quotations and monthly pricing. Assisting with the procurement of chemical raw materials from International Suppliers ensuring that the raw materials are procured and delivered timeously. Communicating with customers with regards to order status, stock availability pricing etc. Liaising with transport companies and shipping companies to ensure that export orders placed internationally are shipped on time to SA. Receiving and processing customer orders on the ERP or internal sales system and coordinating with production and logistics for on-time delivery. Salary package, including benefits, is highly negotiable depending on experience gained.

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About Sales Jobs in South Africa

In South Africa, the sales profession is a widely sought-after career path, with many individuals seeking to succeed in this field due to its dynamic nature and potential for high earnings. Generally, the job market trends indicate a strong demand for skilled sales professionals across various industries. This demand is often driven by companies’ need to expand their customer bases, increase revenue, and stay competitive in a rapidly changing business environment.

Typically, the salary range for sales positions in South Africa varies widely depending on factors such as experience, company size, industry sector, and individual performance. While broad ranges can be difficult to estimate, it is generally common for junior sales roles to offer salaries within the R200 000 – R400 000 per annum bracket, while senior or executive-level sales positions may command higher salaries of R500 000 – R1 million per annum. However, please note that these figures are approximate and can vary significantly depending on individual circumstances.

Common skills for sales professionals in South Africa typically include excellent communication and interpersonal skills, a strong understanding of product knowledge, negotiation and persuasion abilities, and a proven track record of meeting or exceeding sales targets. Other essential skills often include the ability to work independently, manage time effectively, and maintain a high level of professionalism in all interactions with customers and colleagues.

Sales professionals can be found across various industries, including financial services sector, technology industry, manufacturing sector, and more. Companies in these sectors often require sales teams to be highly adaptable, customer-focused, and results-driven.

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For those looking to advance their careers in sales, there are numerous opportunities for professional development and growth. Typically, senior sales roles involve managing teams of sales professionals, developing new business strategies, and identifying new revenue streams. With experience and dedication, it is possible to move into leadership positions or explore related career paths such as account management, business development, or sales management.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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