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KwaZulu-Natal: Second In Charge – Port Shepstone – (3 Months Contract) posted by Signature Cosmetics

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Job Description

RESPONSIBILITIES Provide guidance, supervision and set an example for the team Develop and guide team members in selling techniques, product knowledge, operational standards, customer service and visual merchandising standards Ensure store is staffed according to agreed staffing schedules based on business requirements Create a welcoming, inspirational, and personalised experience for all customers Drive sales and turnover by motivating and inspiring the team members to achieve sales targets Ensure visual merchandising standards create a beautiful store experience Maintain a clean, neat, and tidy and fully replenished sales floor Ensure stock levels, stock losses and shrinkage are effectively managed Ensure all products are correctly priced with relevant Price stickers and /or signage Ensure that stock take, and cycle count variance reports are checked, variances are investigated, and stock shortages or unbalanced stock information is escalated to the Area Manager Ensure that point of sale and banking procedures are adhered to and raise any areas of concern with the Area Manager Ensure all store standards and operations policies and procedures are adhered to Effective execution of all operational activities within the store REQUIREMENTS matric, grade 12 or equivalent certificate A minimum of two years experience supervising a small team in a retail store A passion for cosmetics, retail, and customer service Knowledge of beauty and skincare products Strong customer service orientation A strong work ethic and hands-on attitude Sound leadership skills Ability to work a flexible schedule to meet operational needs Ability to schedule staff roaster and manage attendance Ability to plan and prioritize tasks Basic proficiency with email and Excel Good communication skills Ability to remain calm and pleasant in pressurised situations Ability to stand for long periods of time Ability to demonstrate and promote products Ability to create a buzz in your store that will motivate your team and encourage customers to come back and purchase more

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How to Apply

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About Retail / wholesale Jobs in South Africa

The retail and wholesale sectors in South Africa are experiencing steady growth, driven by the increasing demand for goods and services from a diverse consumer base. Typically, these industries offer stable employment opportunities with competitive salaries. However, job security can vary depending on factors such as economic performance and industry trends.

When it comes to salary ranges, it’s essential to note that compensation packages can differ significantly based on experience, company size, and industry sector. Generally, retail professionals in South Africa can expect a salary range of R400 000 to R600 000 per annum, with top performers earning upwards of R800 000 or more. However, these figures are subject to variation, and actual salaries may be lower or higher depending on individual circumstances.

In the retail and wholesale sectors, common skills in demand include excellent communication skills, a strong attention to detail, and ability to work well under pressure. Retail professionals typically require basic math skills, a good understanding of customer service principles, and proficiency in using point-of-sale systems. Additionally, knowledge of inventory management, supply chain logistics, and data analysis are often essential for success in these roles.

The retail and wholesale industries commonly employ staff across various sectors, including financial services, technology, manufacturing, and e-commerce. In the financial services sector, retail professionals may work as customer service representatives or help desk assistants, while those in the technology industry might support sales teams or manage online store operations. In manufacturing and e-commerce, roles often involve inventory management, logistics coordination, and supply chain optimization.

Career progression opportunities in the retail and wholesale sectors are generally good, with many companies providing training and development programs to enhance skills and advance career prospects. Typically, staff may start as entry-level sales assistants or customer service representatives and progress to more senior roles such as team leaders, operations managers, or specialist advisors. With experience and industry knowledge, professionals can also consider transitioning into management or leadership positions within the company or exploring opportunities in related fields like business development or supply chain management.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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