Madikwe: Spa Therapist/Admin Operations Assistant posted by Kendrick Recruitment

Kendrick Recruitment is seeking a skilled Spa Therapist / Admin Operations Assistant to join a luxury safari lodge in the North West. This unique role combines spa expertise with hospitality support, reception, and administrative duties, offering an opportunity to contribute to all aspects of lodge operations while delivering exceptional guest experiences.

Key Responsibilities:
Perform spa treatments including facials, manicures/pedicures, body wraps, exfoliation, and massages (Deep Tissue, Swedish, Hot Stone, Indian Head, Reflexology, Aromatherapy)
Provide a warm and professional welcome to guests, ensuring high standards of customer service
Handle reception and administrative duties, including bookings, stock control, and general lodge operations
Assist with hosting guests during high tea, dinner, and special events
Conduct room checks and assist with guest check-ins when required
Support the General and Assistant Managers in operational tasks as needed
Maintain hygiene, professionalism, and service standards at all times
Assist with curio shop sales, stock management, and monthly stock takes

Requirements:
Fully qualified skincare therapist (minimum 1-year Somatology Diploma, ITEC, CIDESCO, SAAHSP or CIBTAC)
Minimum 3 years experience in aesthetics, beauty, or spa industry; experience in luxury hospitality or lodge environment preferred
Strong administrative and organisational skills
Computer literate, with ability to assist in daily administrative tasks
Clear, confident, and professional communication skills
Well-groomed, punctual, trustworthy, and reliable
Ability to work hospitality hours, including shifts, weekends, public holidays, and overtime
Friendly, self-motivated, and capable of working both independently and as part of a team
Own reliable transport essential
Experience with PAN Hospitality reservations and accounting system advantageous

Candidates who meet the above requirements are encouraged to apply.