Madikwe: Spa Therapist/Admin Operations Assistant posted by Kendrick Recruitment

Spa Therapist/Admin Operations Assistant:

Were looking for a seasoned spa professional whos ready to shift away from full-time treatments and into a broader hospitality support role blending spa knowledge with reception, hosting, and operations duties across the lodge.

Because we’re a small lodge, we operate as a close-knit team where everyone supports each other. This role is perfect for someone who enjoys being hands-on and is eager to contribute to various areas of our operations to help ensure seamless guest experiences, which will be a great way to learn and grow with us.

The ideal candidate is passionate about wellness, creating memorable experiences and the hospitality industry, delivers a warm welcome, excellent customer service, and maintains the highest standards of professionalism and hygiene.

Key Responsibilities / Job Overview::

The candidate must be a fully qualified skincare therapist, minimum 1 Year Somatology Diploma, ITEC, CIDESCO, SAAHSP or CIBTAC

Other than the standard spa treatments and duties, the applicant must also have strong administrative and organizational abilities as a large part of the position include administrative/reception, hosting, stock control responsibilities, and general lodge operations.

Skilled in all the desired therapies: Facials, Manicure/Pedicures, Body Wraps and Exfoliation treatments, Massage treatments such as; Deep Tissue, Swedish, Hot Stone, Indian Head, Reflexology and Aromatherapy.

Minimum 3 years experience working in aesthetics, beauty, or spa industry. Preference will be given to candidates with experience working in admin, customer service, reception within a 5 star property/luxury hospitality/lodge and/or bush environment.

Experience in PAN Hospitality reservations and accounting system would be a huge advantage.

Required skills for this candidate include:

• Clear, confident, and professional communication skills are a must
• Trustworthy and punctual
• Well groomed & highly presentable
• Ability to work normal hospitality hours including shifts, overtime where required, working weekends and public holidays
• Self-motivated, organized, and reliable
• Must be able to prioritize and manage tasks independently
• Friendly and ability to work effectively both independently and as part of a team
• Helpful and dedicated to deliver excellent customer service, attention to detail and maintaining high standards of service
• Computer literate this individual should also be able to assist with general daily administrative tasks therefore good planning and organizational skills essential
• Asist with curio shop sales, stock control and conducting monthly stock takes
• Hosting of guests during high tea and dinner to ensure the smooth running of these events
• Further responsibilities will be doing room checks and checking guests into their suites when required
• Provide assistance to the General and Assistant Managers in any areas required
• Own reliable transport essential

Benefits:

R8000 R9000 per month depending on experience

10% commission on spa treatments. This position is also included in general staff gratuities

Live-in accommodation (single, furnished)

Meals and uniform provided

Work Cycle: 6 weeks on, 2 weeks off cycles

Annual leave: 21 Days per annum to be taken at a time which is mutually convenient to both you and the employer

Medical Aid Discovery Health KeyCare after 3 months: employer to pay the total contribution to the medical aid scheme on your behalf.

Provident Fund after 3 months: 5% contributed by employer and 5% contributed by employee

Spa service gratuities and also included in general staff gratuities

No partners, children or pets permitted