Location: Midrand

Remuneration: Monthly basic plus Commission and benefits include Petrol Card, Cellphone and Laptop

Travel requirements: Often

Our client is a representative for building contractors. It is an employer’s organization serving the interests of its members in the building and allied trade industries, registered in the Building Industry with jurisdiction in Gauteng, North West, Mpumalanga and Limpopo provinces.

Candidate specification:

As a Membership Officer, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the brand.

Key responsibilities:
• Pursue leads generated from H/O and generate own leads
• Developing and maintaining strong relationships with new and existing members
• Set up appointments and engage with members
• Leverage existing partner relationships to generate new business opportunities through upselling
• Apply critical thinking and problem solving to member challenges, and propose a solution that meets their needs
• Execute and manage member expectations to ensure great service and increased member retention
• Manage and maintain an accurate membership recruitment pipeline
• Refine the complete membership sales process, from prospecting through to closing the deal
• Develop and complete report briefs for the reporting team, working closely with the relevant departments to ensure insightful and accurate membership reporting
• Accomplish personal targets by effecting implementing the agreed new business strategy
• Provide regular feedback to the Executive Director and Officers to assist in developing excellent product & service experiences
• Develop thorough implementation briefs as required for the team
• Work on conversion through leads received from various pipelines

Qualifications and experience:
• 5yrs in sales and client recruitment and / sales experience in the service industry. (Background in properties / construction/ insurance is an advantage.)
• Relevant tertiary qualification
• Valid code 8 driver’s licence and own reliable transport

Skills required
• A minimum of five years relevant sales experience with a proven track record
• Effective communication skills
• Excellent computer skills
• Demonstrated ability to multi-task
• Excellent interpersonal skills to work effectively with teams throughout organization
• Excellent ability to persuade others through indirect influence
• Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction
• Demonstrated ability to establish collaborative customer relationships in a fast-paced environment
• Demonstrated capacity to thrive in a high-change, often ambiguous business environment
• Exceptional organizational ability with clear attention to detail

Preferred skills
• Solid business development skills. Strong marketing knowledge a plus
• 1 or more years in a sales quota or retention environment
• 5 or more years of experience in related field (i.e. Retail, Training, Indirect Sales, etc.)

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