Job Description
– Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
– MBA or Master’s degree in a business or technology field is a plus.
Certifications:
– Amazon Connect Communications Specialist
– AWS Certified Cloud Practitioner
– AWS Certified Solutions Architect – Professional
– AWS Certified Developer – Associate
– AWS Certified Security – Specialty or Networking – Specialty
Key Skills & Experience:
– Deep expertise in Amazon Connect and AWS Cloud Services
– CX strategy and customer journey mapping
– Strong leadership and team management
– Excellent communication and stakeholder management
– Proven experience in working as a Solutions Architect across complex multi-vendor or multi-technology solutions.
– Extensive experience of working on high complexity bids, projects or operational services for medium to large Enterprise customers
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