| Date | 2024-06-15 |
|---|---|
| Job Title | Bmw : Customer Services Call Centre Consultant |
| Employer | More Information |
| Salary | Negotiable |
| Category | Accounting Finance |
| Location |
North Johannesburg / Midrand |
Job Summary
You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. You will also need to update standard letters and documents for dealing with Customer queries. Answering calls within 20seconds to drive Service Level and ensure a one call resolution for customers by reviewing processes for resolving the customer queries Provide settlement quotes Request for Deal adjustments ( due date, change in structure of finance agreement, e.g. term, monthly premium or balloon payment) Natis requests ( Necessary checks regarding receipt of payment and preparation of documentation) Moratoriums ( assessment required based on reasoning and affordability) Change of banking details ( verification completed) Updating personal particulars of clients against required (e.g., telephone, email and physical addresses) Exit letters ( assess stability before processing) Substitution of goods ( Verification of required information, e.g. invoice and insurance to be checked ) Providing remittances Providing and explaining of statements, amortization schedules and audit summary) Loading of beneficiaries ( assessment and verification of documents provided) Request refunds (IPA and Automated refunds) Escalate processing of additional finance on current finance agreement e.g. motor plan / warranty extensions ( advise process, gather relevant information and documents, application captured) Investigate and processing of Bank Allocations Bank Recon Investigate and resolve related account queries / complaints Liaise with clients, dealers, Insurance and other internal departments Request write-offs/yellow slips Ad-hoc duties when required Encourage survey uptake and drive excellent customer service
Bmw : Customer Services Call Centre Consultant position available in North Johannesburg, Midrand. This job position was posted by . The job has been posted on 2024-06-15 in the Accounting Finance category
Click Go Apply to apply online!
You might also like to look at the available jobs in the same area.
Apply directly for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.
We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.
Here are some more related positions
Pietermaritzburg: Qualified And Semi Qualified Bmw Motor Mechanics posted by BRAXTON
qualified and semi qualified bmw motor mechanics with minimum 3 years experience and traceable references are required for pietermaritzburg based service centre. email your cv to BRAXTON Qualified And Semi Qualified Bmw Motor Mechanics position available
View Job
Qualified And Semi Qualified Bmw Motor Mechanics
Johannesburg: Bmw Diagnostic Or Bmw Senior Diagnostic Technician (Mechanic)
BMW Diagnostic or BMW Senior Diagnostic Technician R28000 - R30000 Neg / Johannesburg A qualified, BMW Diagnostic Techncian is urgently required. Bmw Diagnostic Or Bmw Senior Diagnostic Technician (Mechanic) position available in Gauteng, Johannesburg. Thi
View Job
Bmw Diagnostic Or Bmw Senior Diagnostic Technician (Mechanic)
Johannesburg: Qualified & Experienced Bmw Aftersales Consultant (Service Advisor)
Duties include: Customer Service: Greet customers promptly and courteously. Listen to customer concerns and provide accurate information regarding service needs. Maintain regular communication with customers during the service process, providing updates an
View Job
Qualified & Experienced Bmw Aftersales Consultant (Service Advisor)
Johannesburg: Bmw Diagnostic Technician
Duties: Technical Skills : Proficiency in diagnosing and repairing BMW vehicles, including mechanical, electrical, and electronic systems. Have a strong understanding of automotive diagnostic tools and equipment, such as diagnostic scanners, oscilloscopes
View Job
Bmw Diagnostic Technician
Johannesburg: Bmw Workshop Controller posted by Company People 2
BMW Workshop Controller R17000 + Incentives / Johannesburg An experienced workshop controller is required, must have either BMW or Audi experience. Managing the workflow of all jobs to brand standard, manage a team of technicians ensuring the workflow thro
View Job
Bmw Workshop Controller
Johannesburg: Bmw Apprentice posted by Company People 2
BMW Apprentice R8000.00 / Johannesburg Our client is looking for a young, dynamic school leaver, who would like to make a career as a technician for BMW. Must have Matric with 50% pass mark for Mathematics & Science. Some work experience in a workshop
View Job
Bmw Apprentice
Midrand: Bmw – Central Processing Unit – Administrator posted by Ison Xperiences
BMW Group - Financial Services (MIDRAND) Central Processing Unit: Pay-Out Administrator Contract position x3 months. Mon-Fri 08:00am - 17:00pm OVERALL, PURPOSE OF JOB: Responsible for the accurate, efficient and effective pay-out of all rental/lease/instal
View Job
Bmw – Central Processing Unit – Administrator
Midrand: Bmw – Central Processing Unit – Administrator posted by Ison Xperiences
BMW Group - Financial Services (MIDRAND) Central Processing Unit: Pay-Out Administrator Contract position x3 months. Mon-Fri 08:00am - 17:00pm OVERALL, PURPOSE OF JOB: Responsible for the accurate, efficient and effective pay-out of all rental/lease/instal
View Job
Bmw – Central Processing Unit – Administrator
Gauteng: Qualified & Experienced Bmw Aftersales Consultant (Service Advisor) posted by Mototeam (Pty) Ltd
Duties include:Customer Service:Greet customers promptly and courteously.Listen to customer concerns and provide accurate information regarding service needs.Maintain regular communication with customers during the service process, providing updates and ad
View Job
Qualified & Experienced Bmw Aftersales Consultant (Service Advisor)
Johannesburg: Qualified Diagnostic Mechanic( Bmw /Audi/Hyuandai_ posted by rectitude recruit
DIAGNOSTIC MECHANIC TRADE TEST-PETROL OR DIESELGOOD EXPERIENCE WORKING WITH DIAGNOSTICS ON VEHICLESSALARY DEPENDS ON EXPERIENCE rectitude recruit Qualified Diagnostic Mechanic( Bmw /Audi/Hyuandai_ position available in Gauteng, Johannesburg. This job po
View Job
Qualified Diagnostic Mechanic( Bmw /Audi/Hyuandai_
Gauteng: Bmw Diagnostic Technician posted by Mototeam (Pty) Ltd
Duties:Technical Skills: Proficiency in diagnosing and repairing BMW vehicles, including mechanical, electrical, and electronic systems.Have a strong understanding of automotive diagnostic tools and equipment, such as diagnostic scanners, oscilloscope
View Job
Bmw Diagnostic Technician
Johannesburg: Senior Bmw Diagnostic Technician posted by Company People 2
Senior BMW Diagnostic Technician R27000.00 + Incentives / Johannesburg Are you a quaified BMW Diagnostic Technician? Our client is looking for you. Duties include diagnostics to vehicles, repairs, and services Senior Bmw Diagnostic Technician position avai
View Job
Senior Bmw Diagnostic Technician
South Africa: Passenger Vehicle Bmw Master Technician – Seychelles International Vacancy posted by Select Motor Recruitment
Responsibilities:Responsible for diagnosing vehicle concerns and suggesting workable solutionsDiagnose and repairs vehicles accurately and within a reasonable time frame and with a quality of work that exceeds customer expectationsPerform advanced removal
View Job
Passenger Vehicle Bmw Master Technician – Seychelles International Vacancy
South Africa: Master Technician – Nissan / Renault/ Ford /Toyota / Volkswagen / Volvo/Bmw Ireland posted by Automotive Recruitment Specialist
Our client in Ireland is looking for an experienced Nissan or Renault Master Technician to join their Dealership/sAll applications must be accompanied by the following to be considered.Must include copies of qualifications.Head and Shoulder PhotoValid Driv
View Job
Master Technician – Nissan / Renault/ Ford /Toyota / Volkswagen / Volvo/Bmw Ireland
Midrand: Bmw : Customer Services Call Centre Consultant
You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing req
View Job
Bmw
Gauteng: Qualified Bmw Technician €“ Northern Johannesburg posted by Select Motor Recruitment
Duties:Perform work as described on repair order with efficiency and accuracy, in accordance with BMW standardsMaintain a high level of productivity and efficiencyHigh standard of repair qualityAdhere to manufacturers standardsAchieve set targetsSatisfy cu
View Job
Qualified Bmw Technician €“ Northern Johannesburg
Johannesburg: Bmw Technician Â?? Gauteng, East Rand
Duties include Vehicle Diagnosis and Repair: Perform diagnostic procedures using BMW diagnostic equipment to determine the cause of vehicle malfunctions. Repair and replace defective parts, components, or systems, including engines, transmissions, and susp
View Job
Bmw Technician Â?? Gauteng, East Rand