Midrand: Lead Engineer – Modern Workplace posted by Gijima Holdings: HR

• Design end-to-end Modern Workplace solutions across Microsoft 365, Azure AD/Entra ID, Intune/Endpoint Manager, Teams, SharePoint, and Power Platform
• Define technical standards, patterns, and best practices for the Modern Workplace service line
• Lead architecture reviews and provide technical governance across multiple CloudOps pods
• Act as escalation point for complex technical challenges (identity, security, compliance, automation)
• Ensure solutions align with Zero Trust principles, CAF/WAF frameworks, and customer security/compliance requirements
• Delivery Excellence
• Lead discovery and design phases for Modern Workplace engagements (typically 4–8-week sprints)
• Produce high-quality technical documentation: architecture diagrams, design decisions, runbooks, knowledge transfer materials
• Conduct technical workshops with customer stakeholders (IT leadership, security teams, end users)
• Perform quality assurance on deliverables from Modern Workplace Engineers
• Ensure IaC (Infrastructure-as-Code) standards are followed using PowerShell, Graph API, Bicep/Terraform
• Pod Leadership & Mentoring
• Provide technical direction to Modern Workplace Engineers within CloudOps pods
• Mentor junior and mid-level engineers through code reviews, pair programming, and knowledge sharing sessions
• Contribute to internal capability building: lunch-and-learns, technical blogs, reusable code libraries
• Collaborate with Scrum Masters to ensure sprint planning reflects technical complexity and risk

Customer Engagement

• Build trusted advisor relationships with customer technical leads and IT leadership
• Translate business requirements into technical solutions with clear ROI and risk mitigation
• Present technical recommendations to senior stakeholders (CIOs, CTOs, security officers)
• Identify opportunities for service expansion and continuous improvement
• Service Line Development
• Contribute to Modern Workplace service catalogue evolution (new services, updated unit estimates)
• Stay current with Microsoft roadmap and emerging technologies (Copilot, Viva, Purview, etc.)
• Participate in pre-sales activities: scoping, estimation, technical proposals
• Support recruitment and onboarding of new Modern Workplace Engineers

Essential Skills & Experience
Technical Expertise (Must-Have)

• 5+ years hands-on experience with Microsoft 365 and Azure AD/Entra ID in enterprise environments

Extensive expertise in at least 3 of the following:

1. Identity & Access Management: Azure AD/Entra ID, Conditional Access, PIM, MFA, RBAC, B2B/B2C
2. Endpoint Management: Intune, Autopilot, Configuration Profiles, Compliance Policies, Windows 365
3. Collaboration & Productivity: Teams (governance, calling, meetings), SharePoint Online, OneDrive, Exchange Online
4. Security & Compliance: Microsoft Defender suite, Purview (DLP, Information Protection, eDiscovery), Compliance Manager
5. Automation & IaC: PowerShell, Microsoft Graph API, Azure Automation, Bicep/Terraform for M365 resources

• Proven experience designing and implementing Zero Trust architectures
• Strong understanding of hybrid identity (Azure AD Connect, Pass-through Auth, Federation)
• Experience with Microsoft 365 governance frameworks (naming conventions, lifecycle management, guest access policies)

Architecture & Design

• Ability to produce enterprise-grade architecture diagrams (Visio, Draw.io, Lucidchart)
• Experience with CAF/WAF alignment for Modern Workplace workloads
• Understanding of network architecture as it relates to M365 (ExpressRoute, SD-WAN, split tunneling)
• Knowledge of licensing models (E3/E5, F3, add-ons) and cost optimization strategies

Leadership & Communication

• Proven track record of leading technical teams (formal or informal leadership)
• Excellent stakeholder management skills comfortable presenting to C-level executives
• Strong written communication: technical documentation, design decisions, knowledge transfer materials
• Ability to mentor and upskill engineers through coaching and feedback

Delivery & Agile

• Experience working in Agile/Scrum environments (sprints, retrospectives, backlog grooming)
• Comfortable with outcome-based delivery (not just task completion)
• Ability to estimate effort and complexity for Modern Workplace services (unit-based estimation)
• Experience with DevOps practices (CI/CD, version control with Git, automated testing)

Desirable Skills

• Microsoft certifications: MS-100/101 (M365 Administrator), SC-300 (Identity and Access Administrator), MD-102 (Endpoint Administrator), AZ-305 (Azure Solutions Architect)
• Experience with Microsoft Copilot deployment and governance
• Knowledge of Power Platform (Power Apps, Power Automate, Power BI) and governance
• Familiarity with Microsoft Viva suite (Connections, Insights, Learning, Topics)
• Experience with ITSM tools (ServiceNow, Jira Service Management) and M365 integration
• Understanding of data residency, sovereignty, and GDPR compliance in M365
• Experience with Microsoft Defender for Cloud Apps (CASB) and DLP policies
• Background in change management and user adoption for M365 rollouts