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Midrand: Lead Engineer – Modern Workplace posted by Gijima Holdings: HR

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Job Description

Key Responsibilities
Technical Leadership

  • Design end-to-end Modern Workplace solutions across Microsoft 365, Azure AD/Entra ID, Intune/Endpoint Manager, Teams, SharePoint, and Power Platform
  • Define technical standards, patterns, and best practices for the Modern Workplace service line
  • Lead architecture reviews and provide technical governance across multiple CloudOps pods
  • Act as escalation point for complex technical challenges (identity, security, compliance, automation)
  • Ensure solutions align with Zero Trust principles, CAF/WAF frameworks, and customer security/compliance requirements
  • Delivery Excellence
  • Lead discovery and design phases for Modern Workplace engagements (typically 4–8-week sprints)
  • Produce high-quality technical documentation: architecture diagrams, design decisions, runbooks, knowledge transfer materials
  • Conduct technical workshops with customer stakeholders (IT leadership, security teams, end users)
  • Perform quality assurance on deliverables from Modern Workplace Engineers
  • Ensure IaC (Infrastructure-as-Code) standards are followed using PowerShell, Graph API, Bicep/Terraform
  • Pod Leadership & Mentoring
  • Provide technical direction to Modern Workplace Engineers within CloudOps pods
  • Mentor junior and mid-level engineers through code reviews, pair programming, and knowledge sharing sessions
  • Contribute to internal capability building: lunch-and-learns, technical blogs, reusable code libraries
  • Collaborate with Scrum Masters to ensure sprint planning reflects technical complexity and risk

Customer Engagement

  • Build trusted advisor relationships with customer technical leads and IT leadership
  • Translate business requirements into technical solutions with clear ROI and risk mitigation
  • Present technical recommendations to senior stakeholders (CIOs, CTOs, security officers)
  • Identify opportunities for service expansion and continuous improvement
  • Service Line Development
  • Contribute to Modern Workplace service catalogue evolution (new services, updated unit estimates)
  • Stay current with Microsoft roadmap and emerging technologies (Copilot, Viva, Purview, etc.)
  • Participate in pre-sales activities: scoping, estimation, technical proposals
  • Support recruitment and onboarding of new Modern Workplace Engineers
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Essential Skills & Experience
Technical Expertise (Must-Have)

  • 5+ years hands-on experience with Microsoft 365 and Azure AD/Entra ID in enterprise environments

Extensive expertise in at least 3 of the following:

  1. Identity & Access Management: Azure AD/Entra ID, Conditional Access, PIM, MFA, RBAC, B2B/B2C
  2. Endpoint Management: Intune, Autopilot, Configuration Profiles, Compliance Policies, Windows 365
  3. Collaboration & Productivity: Teams (governance, calling, meetings), SharePoint Online, OneDrive, Exchange Online
  4. Security & Compliance: Microsoft Defender suite, Purview (DLP, Information Protection, eDiscovery), Compliance Manager
  5. Automation & IaC: PowerShell, Microsoft Graph API, Azure Automation, Bicep/Terraform for M365 resources
  • Proven experience designing and implementing Zero Trust architectures
  • Strong understanding of hybrid identity (Azure AD Connect, Pass-through Auth, Federation)
  • Experience with Microsoft 365 governance frameworks (naming conventions, lifecycle management, guest access policies)

Architecture & Design

  • Ability to produce enterprise-grade architecture diagrams (Visio, Draw.io, Lucidchart)
  • Experience with CAF/WAF alignment for Modern Workplace workloads
  • Understanding of network architecture as it relates to M365 (ExpressRoute, SD-WAN, split tunneling)
  • Knowledge of licensing models (E3/E5, F3, add-ons) and cost optimization strategies

Leadership & Communication

  • Proven track record of leading technical teams (formal or informal leadership)
  • Excellent stakeholder management skills comfortable presenting to C-level executives
  • Strong written communication: technical documentation, design decisions, knowledge transfer materials
  • Ability to mentor and upskill engineers through coaching and feedback

Delivery & Agile

  • Experience working in Agile/Scrum environments (sprints, retrospectives, backlog grooming)
  • Comfortable with outcome-based delivery (not just task completion)
  • Ability to estimate effort and complexity for Modern Workplace services (unit-based estimation)
  • Experience with DevOps practices (CI/CD, version control with Git, automated testing)
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Desirable Skills

  • Microsoft certifications: MS-100/101 (M365 Administrator), SC-300 (Identity and Access Administrator), MD-102 (Endpoint Administrator), AZ-305 (Azure Solutions Architect)
  • Experience with Microsoft Copilot deployment and governance
  • Knowledge of Power Platform (Power Apps, Power Automate, Power BI) and governance
  • Familiarity with Microsoft Viva suite (Connections, Insights, Learning, Topics)
  • Experience with ITSM tools (ServiceNow, Jira Service Management) and M365 integration
  • Understanding of data residency, sovereignty, and GDPR compliance in M365
  • Experience with Microsoft Defender for Cloud Apps (CASB) and DLP policies
  • Background in change management and user adoption for M365 rollouts



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