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Midrand: Service Administrator posted by Flink Recruitment

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Job Description

About the Role

We are seeking a highly skilled Service Administrator to join our team in Midrand, Gauteng. As a key member of our service department, you will be responsible for providing exceptional customer service, managing repairs and maintenance duties, and ensuring seamless day-to-day operations. If you have a passion for delivering excellent results and a keen eye for detail, we want to hear from you.

Key Responsibilities

  • Receiving of equipment for repairs.
  • Overseeing the preparation of the quotation information.
  • Assist in dispatch or deliver equipment from service department.
  • Check if machines are still under warranty before sending quotes.
  • Provide full service to cash clients, walk-in clients and account clients.
  • Assist Reps where needed with spares-related enquiries.
  • Provide clients with service and maintenance reports promptly.
  • Notify Service Department Manager regarding any discrepancies on service report quotations.
  • Capture warranties and complete warranty process until warranty item is in warranty cage.
  • Assist or forward Leads to relevant salesperson.
  • Processing all paperwork relating to service department systems, quotations, job cards and invoicing.
  • Responsible for communicating and reporting on departmental functions, needs and systems to service manager where needed or relevant.

Requirements

  • 3 years of experience in a customer-facing role or administration background.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Valid CODE B driver’s license.

Salary & Benefits

The successful candidate will be offered a salary range of R 14,000 – R 17,000 per annum, depending on experience.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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