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Job Description
Key responsibilities:
- Liaise with transport providers to ensure timely and efficient coal deliveries
- Collaborate with partners to plan and optimise routes, reducing costs and improving delivery timelines
- Schedule and coordinate deliveries in line with company needs
- Monitor load progress and address any delivery issues or delays proactively
- Ensure transport documentation, including delivery notes and contracts, is accurate and up to date
- Build and maintain strong working relationships with third-party providers to uphold service level agreements (SLAs)
- Generate regular reports on transport activities, costs, and key performance metrics
- Act as the main point of contact for transport-related queries internally and externally
- Investigate and resolve transportation-related concerns, including damages, delays, or discrepancies
Minimum requirements:
- Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field
- Previous experience in road transport coordination or logistics
- Strong understanding of transport regulations, freight systems, and supply chain processes
- Strong negotiation, communication, and interpersonal skills
- Ability to remain calm under pressure and adapt to shifting priorities
- Strong Attention to detail and strong problem-solving skills
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with transport management software or ERP systems (preferred)
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