Job Description
About the Role
We are seeking a highly motivated and enthusiastic Front of House/Receptionist to join our team at a beautiful lodge in Mpumalanga. As the first point of contact for guests, you will be responsible for providing exceptional customer service and ensuring a warm welcome to all visitors. If you have a positive attitude, strong communication skills, and experience working in a fast-paced environment, we would love to hear from you.
Key Responsibilities
- Greet guests and assist with check-in and check-out processes
- Manage the reception area, including maintaining a tidy and organized space
- Handle guest inquiries and resolve any issues promptly
- Assist with administrative tasks as required
Requirements
- Matric certificate
- Previous experience in receptionist or front of house roles is preferred
- Experience working in bush and remote lodge locations
- Ability to work well under pressure in a fast-paced environment
- Positive, energetic, and eager to work with a young, dynamic team
- Strong communication and guest service skills
Qualifications
- Matric certificate
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Tourism/Hospitality Management Jobs in Mpumalanga
Mpumalanga, a province in South Africa known for its natural beauty and rich culture, is home to a thriving tourism and hospitality industry. Typically, job seekers with experience in this field are attracted to the region’s stunning landscapes, outdoor recreational activities, and warm climate. Generally, careers in tourism and hospitality management in Mpumalanga offer a range of opportunities for those passionate about delivering exceptional customer experiences.
Salaries in the tourism and hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. While broad ranges are difficult to provide, it’s common for entry-level positions to fall within the R20 000 – R40 000 per annum bracket, while more senior roles may command salaries above R80 000 per annum. However, please note that actual salaries can differ significantly depending on individual circumstances. For example, careers in high-end resorts or luxury hotels often come with higher salary packages, while smaller boutique establishments may offer more competitive remuneration.
Common skills required for tourism and hospitality management roles in Mpumalanga include excellent communication and interpersonal skills, the ability to work well under pressure, and a strong understanding of customer service principles. Other essential skills include financial management, marketing, and team leadership abilities. In addition, knowledge of local regulations, cultural sensitivities, and environmental management practices are often valuable assets in this field.
Industry sectors that commonly employ tourism and hospitality managers in Mpumalanga include the financial services sector, technology industry, manufacturing sector, and agriculture. These roles can provide a unique blend of business acumen, customer focus, and operational expertise, making them attractive to job seekers with diverse backgrounds.
For those interested in pursuing careers in tourism and hospitality management in Mpumalanga, career development opportunities abound. Typically, entry-level positions offer a clear path for progression, with senior roles available within 5-10 years of experience. Many organisations also provide training and development programs to enhance skills and knowledge, ensuring that staff are equipped to meet the changing needs of their industries.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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