Job Description
About the Role
TWK Agri has a vacancy available for a Manager (Welverdiend) within the Financial Services division at Piet Retief, Mpumalanga. This role involves the overall management of the guesthouse, accommodation, and function operations at Welverdiend, ensuring excellent guest service, smooth daily operations, effective coordination of functions and events, proper staff supervision, and the maintenance of high hospitality and presentation standards at all times.
Key Responsibilities
- Manage the day-to-day operations of the guesthouse, including accommodation, functions, and events
- Oversee reservations, check-ins, check-outs, and guest communications
- Ensure exceptional guest service standards and memorable guest experiences
- Manage and coordinate functions, conferences, and special events from planning to execution
- Supervise staff, including scheduling, performance management, and training
- Maintain stock control for food, beverage, rooms, and operational supplies
- Ensure cleanliness, presentation, and maintenance of the property at all times
- Handle guest feedback, queries, and complaints professionally and efficiently
Requirements
- Matric / Grade 12
- Relevant qualification in Hospitality Management (advantageous)
- Minimum of 7 years experience managing a guesthouse, lodge, hotel, or similar hospitality establishment
- Proven experience in function and event management
- Strong people management and customer service skills
- Excellent organisational and administrative abilities
- Financial awareness, including stock control and cost management
- Computer literate with experience in booking and reservation systems
Qualifications
None mentioned.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in South Africa
The catering and hospitality industry in South Africa is a vibrant sector that provides numerous career opportunities for those passionate about delivering exceptional food and service experiences. Generally, the job market trends in this field are shaped by the country’s growing tourism industry, with many establishments seeking to enhance their offerings to attract both local and international visitors.
Typically, salaries for catering and hospitality roles in South Africa can vary widely depending on factors such as experience, company size, and industry sector. For entry-level positions, broad salary ranges often fall between R30 000 to R50 000 per annum, while more senior roles may command salaries ranging from R60 000 to R120 000 or more. However, these figures are only a general guideline, and actual salaries can differ significantly based on individual circumstances.
Common skills required for catering and hospitality roles in South Africa include excellent communication and interpersonal skills, the ability to work effectively under pressure, strong attention to detail, and a passion for delivering exceptional customer service. Other essential skills may include basic knowledge of food preparation and presentation, understanding of health and safety regulations, and proficiency in point-of-sale systems and inventory management software.
Many industries commonly employ catering and hospitality professionals, including the financial services sector, technology industry, manufacturing sector, and tourism operators. These sectors often require staff with diverse skill sets, from fine dining establishments to hotels and event venues.
Career development opportunities are plentiful for those in the catering and hospitality industry. Typically, roles such as senior sous chef or department manager offer a clear path for career progression, while specialized skills like food costing and menu planning can be valuable assets in advancing within an organization. With experience, many professionals choose to pursue management positions or even entrepreneurial ventures, leveraging their expertise to build successful businesses.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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