Job Description
About the Role
We are seeking a highly skilled ICT Operations Manager to join our team in Nelspruit. The ideal candidate will have a strong background in managing ICT teams, working in structured ITSM environments, and providing excellent technical support services.
Key Responsibilities
- Manage ICT operations teams to ensure efficient service delivery
- Oversee the maintenance and upgrade of ICT infrastructure
- Coordinate with vendors and service providers to ensure timely resolution of issues
- Implement and enforce ITIL best practices
- Provide technical support services to end-users
Requirements
- Bachelor’s degree or equivalent (NQF 7)
- Proven experience managing ICT teams
- Experience working in a structured ITSM environment
- Experience managing vendors & service providers
- Sound knowledge of latest trends in ICT
- Valid drivers license
Qualifications
- Information Systems / Management / Technology Certification in Call Centre Support (added advantage)
- ITIL Foundation certification (added advantage)
Salary & Benefits
- Competitive salary will be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Mpumalanga
In Mpumalanga, South Africa, the IT and computer industry is a growing sector, with many companies operating in various sectors such as technology, manufacturing, and financial services. Typically, job opportunities are available in this field, with a general demand for skilled professionals to support business operations and innovation. However, it’s essential to note that job market trends can vary depending on factors like location, industry sector, and company size.
Generally, salaries for IT and computer roles in Mpumalanga can range from R500 000 to R2 million per annum, depending on the specific role, level of experience, and industry sector. Typically, entry-level positions may command lower salaries, while senior roles or those in industries with high demand, such as technology or financial services, may offer more substantial compensation packages. However, actual salaries can vary significantly, and these figures are only a rough guide.
Common skills required for IT and computer roles in Mpumalanga include programming languages (such as Java, Python, or C++), data analysis and interpretation, software development methodologies, and cloud computing expertise. Other essential skills may include project management, communication, and problem-solving abilities. Typically, companies look for professionals with a strong foundation in these areas to support their digital transformation initiatives.
Industry sectors that commonly employ IT and computer roles in Mpumalanga include the technology industry, financial services sector, manufacturing sector, and healthcare. The technology industry is often at the forefront of innovation, while financial services and healthcare require skilled professionals to manage data and systems securely. Manufacturing companies also rely on IT and computer systems to optimize production processes and improve efficiency.
For those interested in pursuing a career in IT or computer science, there are many opportunities for development and growth. Typically, entry-level roles provide a solid foundation for progression, while more senior positions offer leadership and management responsibilities. Many companies also invest in training and development programs to upskill their employees, providing opportunities for professional growth and advancement. With the right skills and experience, IT professionals can look forward to a rewarding and challenging career in Mpumalanga’s growing technology sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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