• Oversee the identification, sourcing, and procurement of spare parts for industrial/process equipment.
• Manage inventory levels to ensure availability without overstocking.
• Work with engineering and service teams to ensure correct specification and compatibility of parts.

Purchasing & Supplier Coordination:

• Source and negotiate with suppliers for best value (quality, cost, and delivery lead time).
• Build and maintain strong supplier relationships to ensure reliability and responsiveness.
• Monitor supplier performance, perform quality audits, and manage corrective actions when required.

Client Service & Sales Support:

• Act as a technical liaison for clients regarding spare parts availability, lead times, and specifications.
• Prepare and deliver technical quotes and proposals to clients.
• Follow up on parts orders, resolve client queries, and ensure high levels of customer satisfaction.

Process & Quality Improvement:

• Implement and improve procurement and spare parts processes to reduce lead times and improve quality.
• Ensure parts meet engineering quality standards and client-specific requirements.
• Maintain accurate documentation of part specifications, supplier certifications, and order histories.

Reporting & Administration:

• Develop and maintain KPIs for purchasing performance, lead time, stock availability, and cost efficiency.
• Use ERP or inventory management systems to manage and track purchasing activities.
• Provide regular reports to management on purchasing performance and spare parts status.

 
Qualifications & Experience:

• You must have a BTech or BEng Degree in Mechanical, Electrical, or Industrial Engineering.
• Minimum of 5 years’ experience in a technical sales, spare parts supply, or engineering procurement role.
• Demonstrated experience working with or supplying to processing companies (e.g., food, mining, chemical, or manufacturing sectors).
• Strong understanding of engineering drawings/specifications and spare parts identification.
• Excellent negotiation, communication, and customer service skills.
• South African citizenship is required.

 
Key Competencies:

• High attention to detail and commitment to quality.
• Strong organisational and time management skills to meet tight lead times.
• Client-focused mindset with a proactive approach to problem-solving.
• Ability to work under pressure in a fast-paced technical environment.
• Proficient in MS Office and ERP systems (e.g., SAP, SYSPRO, or similar).

 
Advantageous:

• Experience with international suppliers and import/export regulations.
• Exposure to ISO 9001 quality systems or similar.
• Previous experience working in a manufacturing or engineering service environment.